أطلب مياه تانيا Tania

Tania Bottled Drinking Water LTD

About this app

Our essence culminates form a basic fact of life: Life is a Gift! So, let’s enjoy this gift together by exploring new and exciting opportunities to celebrate life! At Tania, we ensure that all these elements are incorporated in all aspects of our services and behavior and that they are the guiding principles of how Tania strives to interact with you. This is why we have created this mobile app for your comfort and happiness.

Application Features
- Order any of the different water packages provided by Tania in three easy steps: Pick your order, specify its details, and then check its status until it is delivered to your doorsteps!
- Add your own list of preferred addresses to deliver water to you upon request
- View the history of old orders and track the status of new ones
- Receive notifications about the status and updates of your order
- The application provides easy and convenient payment methods for everyone: Cash, SADAD and credit card. You can also pay for your orders using Tania balance!
- Request Tania credit for later use as a payment method
- Get in contact with the customer service in Tania for any complaints or suggestions you have
- The application is available in both Arabic and English

Who is it For?
Water is for everyone! Likewise, you are welcome to enjoy our app and services.

How to use the application
Register by keying in your personal data which will be later used for order fulfillment
Tania application requires access to your location via GPS to view the provided items by Tania according to your location. It is also possible to ignore the use of GPS by manually entering your address
Tania application requires access to your cellphone SMS in order to send the activation code to verify your phone number, which is required for the registration in Tania application.
We are always glad to hear back from you. Your valuable comments and suggestions at [e-mail] will be highly appreciated.

Please take a few minutes to review the application for support.

Ratings and reviews

With new updates I find new bugs and the app becomes worse. Orders are delivered on time or shortly after but it's stuck in the app as (preparing) since 2021. And now after the latest update I have an issue where I can't use the app, on first screen it asks for my info (name, number, email) but I get error (email is not valid) tried 2 different emails with different domains, still not working. 🙃

Was working well almost more than a week ago and I was able to order at regular frequency. Maybe a new version got updated recently and it is a disaster now. 1. Placed an order via new app, never got delivered even 3 days after the chosen date, cancelled it. 2. In new app all old orders data is totally purged, no history visible. 3. New app order numbers are 4 digits , old app orders numbers were 6 digits, no coherence and consistency. 4. Customer care line puts you on hold ad infinitum.

The app works okay but the service is terrible. In my first order, I selected night delivery slot but when the driver callef, he refused to come and came after two days of the selected time, and that too during the day time when I was not home. I was forced to ask my wife to open the door for him. The second time ordered, he called me and told me he was coming but never came. I called him many times, and then I called customer service, spoke to his supervisor and still nothing was done. I quit.