ILTakeCare Insurance App

21.9K reviews
Content rating
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About this app

The philosophy of “Nibhaye Vaade” is encapsulated in ICICI Lombard’s IL TakeCare app. All your motor (car insurance and two-wheeler insurance), health insurance & wellness needs can be met through a digitally personalized experience on the IL TakeCare general insurance app. With just a few taps, you can buy insurance & explore our wellness solutions & health assistance features.
So, how does IL TakeCare make your life easier?
• Health Insurance– Now you can buy health insurance, access all health records like medical e-cards & policy related information, and make instant claims on health insurance app. On adding the Mediclaim policy in the app, you can avail 24x7 tele-consultation with qualified doctors from the comfort of your homes.
• Motor Insurance – Our motor insurance app offers users to buy car & motorcycle insurance online, bike insurance renewal & straightforward motor claims. Our two-wheeler insurance and car insurance online offer a hassle-free claim experience with our vast network of cashless garages.
Features & Benefits:
• Quick & Easy Claim Process– With our insurance app, you can register your health insurance policy claims, & car and bike insurance policy claims easily.
• Online policy renewal– With our app, you get a quick & hassle-free policy renewal process. Our app also offers quick & simple online health and motor insurance renewal.
• Health Assistance– Policyholders can get information on the to answer all your health & wellness related queries.
• CalScan- You can now measure the calorie count in your food and get details on exercise to shed the extra calories.
• Wellness (Fitness Tracker)– With the wellness feature you can track your diet, exercise, sleep, and step count to ensure that your wellness parameters remain accessible to you.
• Cashless Hospitals Network– Health policy holders can browse through our wide network of hospitals with options to search the nearest hospital-based on their current location, city, pin code and specialty-wise.
• Get Well-thy– Hop onto holistic health & wellness with IL TakeCare. Learn from the experts about mindfulness, yoga, diet, nutrition and more. Calculate your overall wellness score, based on physical, mental & social wellness.
• Online Doctor’s Consultation– Get in touch with a doctor 24x7. Use our wellness app for consultation with the doctor over a call on any health-related queries anytime, anywhere. You can also get a prescription online.
• Medical Emergency– During a medical emergency, one can use the app to call an ambulance and find the nearest hospital from our wide network of hospitals.
• Virtual Doctor– Virtual Doctor plan gives you the freedom from Health-related emergencies, get unlimited 24x7, 365-day access to general practitioner and emergency ambulance assistance. Also avail specialties and super specialties consultation as per your plan.
• Step Up Challenge– This is a newly added gamification feature that allows you to challenge your family members, friends/colleagues for steps challenge. The steps data will be obtained from Google fit (Android).
• Cashless Garages Network- Motor insurance (Car & Bike insurance) policyholders can access our comprehensive list of 10,000+ cashless garages through the app.
• InstaSpect– ICICI Lombard customers can now use mobile self-inspection feature to record a video of their car on their mobile phones and makes claiming car insurance faster & easier without the need of physical inspection.
• Motor News & Reviews– Our customers can now access the latest information on vehicle news, launches, reviews, analysis & more.

Customer Support:
If you have any queries related to health, car & two-wheeler insurance, get in touch with our support team at:
Email ID:
Toll-Free No: 1800 2666
Also, visit our website:
Updated on
Nov 30, 2022

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
No data shared with third parties
Learn more about how developers declare sharing
This app may collect these data types
Personal info, Health and fitness and 3 others
Data isn’t encrypted
Data can’t be deleted
21.9K reviews
Kathir Civil
December 4, 2022
Bad experience, not able to upload the documents for reimbursement. Showing "something went wrong" and in second page, for selection of STATE there is no dropdown list and if try to type it is writable but it not move further steps and showing error message of "select STATE from drop down list". So many times u r updating app but going worsted. It is emergency health related app and we are paying so much money but results are zero.
3 people found this review helpful
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ICICI Lombard GIC Ltd.
December 5, 2022
Dear Kathir, we apologize for the unpleasant experience that you have faced. It would be helpful if you could share your claim details and contact details with us at We will look into the issue.
avinash kumbhar
September 25, 2022
Worst experience. Not able to complete post reimbursement file upload. Each time getting "something went wrong. Please try again". When called to support, they sent link to download the app again. I've uninstalled and installed app 10 times. But the issue is still present. I've sent mail but no resolution. It's been 3 week now still I'm not able to proceed. Horrible experience with health insurance.
491 people found this review helpful
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ICICI Lombard GIC Ltd.
September 26, 2022
Dear Avinash, we apologize for the unpleasant experience. Please share your contact details at so that we can help you. Thanks!
Jome Mathew
November 11, 2022
Renewed Policy doesn't get up updated, calling customer care only tells you to delete app or add policy which doesn't work. Till date multiple mails and calls done be my end but to no avail. They will give you multiple calls, messages and emails for renewal but no help from customer care for updating this worthless app. Wasted my money on befit rider as well as this only works on app. Don't get conned in ICICI Lombard go with some other brand.
201 people found this review helpful
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ICICI Lombard GIC Ltd.
November 11, 2022
Dear Jome, we understand your concern. As you are facing difficulty in obtaining your policy copy, kindly share your existing policy details and contact details with us at This would help our team get in touch with you.

What's new

With the new update, our latest app build is equipped with new features and performance enhancements
1. You can now check the list of non payable items for health claims
2. Now you can add your Golden shield and Health advantage policies on the app
3. You can now watch health claims videos to get a holistic picture of the overall claims journey
4. You can check your upcoming policies on the app
5. User experience and user interface improvements
6. Minor Bug Fixes