bright by PLN Batam

PT PLN Batam

About this app

Bright by PLN Batam — The official customer service app for PT National Electricity Services Batam.

Access all PLN Batam services in one app:

⚡ CHECK ELECTRICITY BILLS
• View monthly bills and payment history
• Automatic bill reminder notifications
• Detailed electricity usage information

📞 CONTACT CUSTOMER SERVICE
• Direct video call with customer service
• Voice call with customer service
• Real-time chat for quick questions

🎫 ONLINE QUEUE
• Get a queue number from home
• Monitor real-time queue status
• Save time by avoiding visiting the service area office

📋 MANAGE DOCUMENTS
• Upload service documents digitally
• Identity verification (KYC) directly from your phone
• Track the status of your service request

🔒 SAFE & TRUSTED
• Biometric identity verification
• Encrypted and protected data
• The official PLN Batam app

Download now and enjoy the convenience of PLN Batam services in the palm of your hand!

Need help? Contact us at [e-mail]

What’s new

Rilis pertama bright by PLN Batam 🎉

Fitur utama:
• Cek tagihan & riwayat pemakaian listrik
• Lacak permohonan layanan
• Grafik konsumsi energi bulanan
• Chat langsung dengan Customer Service
• Video call & voice call dengan agen Customer Service
• Verifikasi identitas (KYC) digital