Prita Prawironoto
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You guys should fix this. Couldn't make a booking here on app or website, error like 'data not found' when I enter my details keep popping up, made me insane. Cannot even move to the next page. Fix this please. And yes, I have re-installed the apps. reply: thanks for your response.
Citilink Indonesia
6 November 2024
Good Afternoon Sir/Madam, Thank you for the review provided. We apologize for any inconvenience. Please be willing to send complaint details via email customercare@citilink.co.id to help us understand the problems you are experiencing. We are waiting for confirmation and we will be happy to help. Thank you Citilink Customer Care.
Li_G'sG
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It's been error since several months ago, but nothing's changed. What annoys me is that the check in counter staffs not even know it, or maybe just pretend. I'd prefer another airlines until you fix it.
Citilink Indonesia
9 November 2024
Good Evening Sir/Madam, Thank you for the review provided. We apologize for any inconvenience. Please be willing to send complaint details via email customercare@citilink.co.id to help us understand the problems you are experiencing. We are waiting for confirmation and we will be happy to help. Thank you Citilink Customer Care.
Steve Aditya
Very bad user interface. Confusing interface where it's not as intuitive as air a*ia or other competitor. Once you logged in, they put the best deal floating tab and then go straight to details, ignoring the possibility of multiple passenger. Finding adding passenger button takes getting used to (very small, hard to press top right your date selection). Price flactuates like crazy.
81 people found this review helpful