3.2
3.27K reviews
Government
1M+
Downloads
Content rating
Everyone
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About this app

Customs Services Closer to Your Hands

The Customs Mobile application provides shipment status tracking, an import duty and tax calculator, exchange rate checking, and a new Self-Service Report (SSR) feature.

# Shipment Tracking
This tracking is directly connected to the customs data center. Shipment tracking requires a valid receipt number/AWB.

# Import Duty and Import Tax Calculator
This is a simulation of import duty and import tax calculations. This calculator has been adjusted to comply with the latest regulations regarding shipment regulations. Please note that the calculations in this calculator are simulations and cannot be used as legal basis. Import duty and import tax determination uses the official assessment method.

# Exchange Rate Information
Exchange rate information directly connected to the Fiscal Policy Agency's data center.

# New Features
The Mobile Self-Service Report (SSR) is a self-service service that provides real-time reporting of incoming and/or outgoing activities by recipients of Bonded Warehouse (TPB) facilities.

This feature, included in the "Browse Documents" feature, is intended for Service Users who have access to the "Service User Portal."

For further information regarding customs and excise processes, please contact the Bravo Bea Cukai contact center at:
Telephone 1500225
Facebook www.facebook.com/bravobeacukai
Twitter @bravobeacukai
Email info@customs.go.id
Updated on
Apr 16, 2026

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
No data shared with third parties
Learn more about how developers declare sharing
No data collected
Learn more about how developers declare collection
Data isn’t encrypted
Data can’t be deleted

Ratings and reviews

3.2
3.23K reviews
Syafiq Fauzan
November 3, 2021
Doesn't work at all. I only use it to calculate my taxes, but it just shows 0s every single time. I download it just because your customer service told me so. I mean come on, it should just be a simple computation function, one of the most basic thing in programming. How foolish I am to think that you would answer me properly based on the testimonies on your social media. If you can't make a proper app, don't even bother to promote it and just answer my dang question. Sorry, rants over.
123 people found this review helpful
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San DC
February 24, 2021
How could anyone release an app like this to public? Worst.... Terrible.... I'll put a minus star if there is one..... Don't bother to contact the call center. For an institution working solely on regulations, the call centre doesn't even read any of those anyway. The bottom line is, just go to their office and ask any of the officers there. You'll find a more convenient service. For all the money you need to pay, you'll get minimum info why you have to pay that much.....
49 people found this review helpful
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Levio Kenta
March 31, 2026
emang pantes kasih review jelek orang mau ngisi seri IMEI malah di auto keluar 'check your Internet connection' my Internet at full speed 5G, and still say those nonsense, what a terrible app.
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What’s new

- Penambahan fitur "Browse Dokumen" (SSR)
- Simplifikasi fitur
- Other bug fixes

App support

About the developer
Direktorat Jenderal Bea dan Cukai
beacukai.ri@kemenkeu.go.id
Jl. Jenderal Ahmad Yani By Pass, Rawamangun, Kec. Pulo Gadung, Kota Jakarta Timur, Daerah Khusus Ibukota Jakarta 13231 Office Jakarta Timur DKI Jakarta 13231 Indonesia
+62 819-0925-2501

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