
Agun Gunardi
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ok, i have to be fair. my last review was on 2022, 4 yrs later i use this app again, well, so much improvement, such as now i can choose which imigration office for further process (used to be automatically by gps) .. ans quite fast !! limiting number of client to be processed but split it into several time section is also good... keep up good work !!
98 people found this review helpful

Rikan Saha
it's the most horrible experience ever i had.upon try to select the date for submitted,all slot absolutty FULL. no slot available.This is the way goverment ROB the PUBLIC.one only option came direct to immigration office,direct apply,with limit slot only 10 perday,and with SUPER EXTRA CHARGE.1MILION ( 1JT) INDONESIAN MONEY.IT'S RIDICULOUS.👹
1 person found this review helpful

Willy Setyobudi
Applying a new passport is so much hassle. The documents need to be uploaded right away, if it's changed to other app you will have to start over. As I'm booking during the last week of the month, the app hasn't opened the quota for next month in any day. When asked to the admin when will it be available they said to keep checking until it's available. Overall, just like any other governments app it's rubbish!
69 people found this review helpful