100+
Downloads
Content rating
Everyone
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About this app

Managing your internet service is now easier with our official My HNA app.
This app is specifically designed for customers and technicians, so all your internet service needs can be handled in one platform, quickly and transparently.

- New Installation: Submit an internet installation request directly from the app without having to visit the office.
- Report an Outage: Submit a network outage report anytime, with a quick and easy process.
- Track Ticket Status: Monitor the progress of your report or installation in real-time, so you always know the progress of your service.

This app helps customers get service faster, while making it easier for technicians and the management team to provide the best possible support.
With a simple interface and comprehensive features, the entire process—from installation and outage reporting to tracking report status—can be done with just a few taps.

⚡ #ConnectWithoutHassle
Because the world can't wait, especially when connections are constantly chugging.
Updated on
Sep 2, 2025

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
This app may share these data types with third parties
Personal info, Messages and 2 others
This app may collect these data types
Location, Personal info and 5 others
Data is encrypted in transit
You can request that data be deleted

What’s new

Yang rela naik genteng buat benerin antena,
Yang suka restart modem tiap 5 menit,
Yang hafal jurus sakti “coba cabut colokin lagi”…

Kami salut.
Kalian adalah pejuang koneksi sejati. 🙌

Tapi tenang,
mulai hari ini ada aku:
📡 Pasang baru? Bisa.
⚡ Lapor gangguan? Sat-set.
🔍 Lacak status? Tinggal cek.

Update pertama, versi 1.9,
biar internetmu nggak cuma hidup,
tapi juga penuh harapan. ✨

App support

About the developer
PT. HANANIA NUSANTARA ABADI
cs@hna.net.id
Jl. Warga Baru 1 Kel. Mulya Makmur, Kec. Satui Kabupaten Tanah Bumbu Kalimantan Selatan 72275 Indonesia
+62 823-2425-4498