Managing your internet service is now easier with our official My HNA app.
This app is specifically designed for customers and technicians, so all your internet service needs can be handled in one platform, quickly and transparently.
- New Installation: Submit an internet installation request directly from the app without having to visit the office.
- Report an Outage: Submit a network outage report anytime, with a quick and easy process.
- Track Ticket Status: Monitor the progress of your report or installation in real-time, so you always know the progress of your service.
This app helps customers get service faster, while making it easier for technicians and the management team to provide the best possible support.
With a simple interface and comprehensive features, the entire process—from installation and outage reporting to tracking report status—can be done with just a few taps.
⚡ #ConnectWithoutHassle
Because the world can't wait, especially when connections are constantly chugging.