Stepy Chat is a companion app for support teams and business owners using Stepy Chat. Respond to customer conversations from the website and WhatsApp in real time, directly from your phone — anywhere, anytime.
Log in using your existing Stepy Chat account (created through the web dashboard at stepychat.com). This app is intended for agents and supervisors, not for general customer registration.
KEY FEATURES
• Unified inbox — receive and reply to chats from the website and WhatsApp Business widgets in one place.
• Real-time notifications — get instant notifications when new visitors or messages arrive, even when the app is closed.
• Contact CRM — view customer contact data, conversation history, and notes.
• Analytics — monitor visitor statistics and team performance (for supervisors).
• Automated follow-ups — manage follow-ups to ensure no customer is missed.
• Team management — supervisors can monitor and distribute conversations to agents.
WHO IS IT FOR?
Suitable for businesses, online stores, travel agencies, and customer support teams who want to respond to customers faster without having to be in front of a computer.
NOTE
The app requires an active Stepy Chat account. Don't have an account? Sign up for free at stepychat.com.
Need help? Contact support@stepychat.com
Manage customer website & WhatsApp chats directly from your phone