Energia Energy Online

Energia Customer Solutions Ltd.

About this app

The Energy Online App is exclusively for Energia Residential customers in Ireland. Our free app offers instant access to the new and improved online account, giving customers more control over their energy usage. Enjoy the benefits of being an Energia customer with the Energy Online App.
Here’s what you can do with the Energy Online App:
• Views all your bills easily on the go. You can also make advance payments towards your bill in just a few simple steps.
• Enjoy more control over your account. Update your email addresses, marketing preferences and other personal details.
• Stay on top of meter readings. Submit meter readings to avoid estimated bills and review your meter reading history.
• Monitor your energy usage and become more energy efficient. See how much energy you are using every month and compare against others in similar homes.
• Easily access Energia Extra Rewards for lots of discounts and offers on loved retail brands
• Browse our handy FAQ Help & Support centre where you can find answers to top queries and view helpful videos from our Care team.

Ratings and reviews

Edit: updated app with the update as of Dec 6. Useage area still not available..no idea what was in the update. For 5 months, a pop-up message appears saying they are aware of an issue with the useage section, and I'm shocked it's still not resolved. Would it not be better to remove that option from the app until the issue is resolved or that feature is properly developed. It's very dismissive as some people might rely on the feature especially as we enter the winter and a higher useage period.

The usage shown is highly inaccurate. If you get an estimated bill say for November which is higher than your actual use, when they credit your account in December the app shows low usage in December, distorting actual usage. Also, usage shown sometimes for a single month, sometimes for at least two months, making monthly comparisons of usage, eh, useless! For these reasons you cannot reliably compare, say, this December with last December. In short, for electricity usage, the data is useless.

This app is only useful if you want see your previous bills other than that it's too buggy and useless... It keeps recommending to install Energia app, yes it sounds like after you install it it still advertises itself ... another issue, it regularly asks to take meter readings and you get this message everytime "Please note the meter reading you enter will not be stored or used to calculate your next bill" ... So what's the point!! This app is a disaster. It is Just to say they have an app

What's new

General Improvements