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Everyone
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Everyone
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About this app

Creativ Chat is the mobile inbox for Creativ Chat Studio — the AI assistant that automates your business's customer conversations on Instagram and your website, including Shopify stores.

Your AI assistant answers customer messages around the clock. Creativ Chat puts those conversations in your pocket, so a human can watch, step in, and take over the moment it matters.
Live inbox — Every conversation from your connected Instagram professional account updates live, complete with unread counts and search.
Reply as yourself — Send a manual reply and the AI automatically pauses on that conversation, so you never talk over your own bot. Hand the conversation back to the AI with one tap.
Assign chats to your team — Assign a conversation to a teammate; they get a notification on their phone and on the web dashboard. Every chat clearly shows who owns it: the AI assistant or a person.
Canned replies — Save the answers you type most and insert them into any conversation in two taps.
Honest limits — Instagram allows replies within 24 hours of the customer's last message. Creativ Chat shows you exactly when a conversation is open and when it isn't.
Search and filters — Find any conversation by name or handle, or filter by Unread, Mine, AI-handled, or Assigned.
One assistant, every channel — Your Studio assistant works across your website and Shopify store, so customers get instant help wherever they find you.
Requires a Creativ Chat Studio account. Creativ Chat signs you in with the same Google or Microsoft account you use for the Studio dashboard (chat.creativeaugmentation.com) — nothing extra to configure. New to Creativ Chat Studio? Visit https://creativeaugmentation.in to get started.

No ads. No tracking. Your conversations stay between you, your customers, and your own AI assistant.
The mobile inbox for Creativ Chat Studio AI assistant conversations.
Updated on
Sep 27, 2026

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
  • No data shared with third parties
    Learn more about how developers declare sharing
  • This app may collect these data types
    Personal info, Messages and 3 others
  • Data is encrypted in transit
  • You can request that data be deleted

What’s new

v8.1.0

• One inbox for every channel: WhatsApp, Instagram and Facebook side by side.
• Filter chips above the inbox for each channel, with unread counts. Your choice is remembered.
• Sign in with a one-time code emailed to your work address, alongside Google and Microsoft.
• Messages sent by Instagram's own automation are labelled "Sent outside this tool".
• New app icon and launch screen: the Creativ logo.
• Behind-the-scenes Android optimisation.