4.2
3.29L reviews
5Cr+
Downloads
Content rating
Everyone
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About this app

UMANG (Unified Mobile Application for New-age Governance) is envisaged to make e-governance 'mobile first'. It is developed by Ministry of Electronics and Information Technology (MeitY) and National e-Governance Division (NeGD).

It is an evolving platform designed for citizens of India to offer them access to the pan-India e-Gov services from the Central, State, Local Bodies, and Agencies of government on app, web, SMS, and IVR channels.

Key Features:
- Unified Platform: It brings together all government departments and their services on a single platform to provide better and easier services to citizens.
- Mobile First Strategy: It aligns all government services with the mobile first strategy to leverage mobile adoption trends.
- Integration with Digital India Services: It provides seamless integration with other Digital India Services like Aadhaar, DigiLocker, and PayGov. Any new such service will automatically be integrated with the platform.
- Uniform Experience: It is designed to enable citizens to discover, download, access, and use all government services easily.
- Secure and Scalable: It supports Aadhaar-based and other authentication mechanisms for service access. The sensitive profile data is saved in an encrypted format and no one can view this information.

Key Services:
UMANG provides easy access to a plethora of Indian government services ranging from – Healthcare, Finance, Education, Housing, Energy, Agriculture, Transport to even Utility and Employment and Skills.

Key Benefits for Citizens:
- Single-Point Ubiquitous Access: All government services are available for citizens on a unified platform for easy access through multiple online and offline channels (SMS, email, app, and web).
- More for Less: Only a single mobile app needs to be installed instead of each app of each department.
- Convenience: Citizens do not even need to install or update the app again to avail government services if more services are added to the platform.
- Saving of Time and Money: Citizens can anytime and anywhere avail these services through their mobile phones, desktops, and laptops without any need for visiting the department office and standing in queues.
- Uniform Experience: All the government services including payment-based transactions provide secure and uniform experience.
Updated on
5 May 2024

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region and age The developer provided this information and may update it over time.
No data shared with third parties
Learn more about how developers declare sharing
This app may collect these data types
Contacts
Data is encrypted in transit
You can request that data be deleted

Ratings and reviews

4.2
3.27L reviews
Indrajeet Bind
13 May 2024
While I was trying to apply for certificate in aaple sarkar govt. Website in umang application but problem occur. After uploaded all relevant documents and gone for final step to make payment than it's showing page not found. I tried multiple times in a day and trying from past 20-25 day. Than i reached to the conclusion of this application that this application is worse. Worse service.
2 people found this review helpful
MeitY, Government Of India
14 May 2024
Dear Indrajeet, We are extremely sorry for the inconvenience. To investigate further, we request you to share more details of the issue like request time/device/error message etc, so that we can check & rectify. Kindly email us the the error details/screenshots along with your contact number at customercare@umang.gov.in or call us at 1800-11-5246.
shasanka nath
24 April 2024
Worst service. Whenever need any service, after filling all required documents, it's showing for technical issues service not available. I tried to apply to raise my EPF. I have filled the required data, and when it's to get an OTP for confirmation, I get the OTP. But after submitting it's showing due to technical issue service is not available. From last 2 days it's happening. When you could not give proper service then why you made this app !
22 people found this review helpful
MeitY, Government Of India
27 April 2024
Dear Shasanka, We regret the inconvenience caused. We want to inform you, EPFO services are working fine, however due to heavy traffic at EPFO servers citizens may face server errors. We request you to try again now, if you are facing any challenges please email us at customercare@umang.gov.in or call us at 1800-11-5246.
Gokul Rajendran
1 May 2024
Everytime I check the passbook, it keeps on loading and not returning any results. EPFO Server may be down for some time but 24x7 down is not acceptable. On the other hand, I think server is running fine and API request is returning error response which is not handled by the app. Please fix this.
4 people found this review helpful
MeitY, Government Of India
2 May 2024
Dear Gokul, We regret for the inconvenience. As we checked, EPFO passbook services are working fine. Please make sure, your Aadhaar is seeded & verified and nominee is updated with your UAN profile. If you still face any issue, please email us your contact details & error details at customercare@umang.gov.in. We will be happy to help you!

What's new

Minor Bug Fixes