UMANG

MeitY, Government Of India

About this app

UMANG (Unified Mobile Application for New-age Governance) is envisaged to make e-governance 'mobile first'. It is developed by Ministry of Electronics and Information Technology (MeitY) and National e-Governance Division (NeGD).

It is an evolving platform designed for citizens of India to offer them access to the pan-India e-Gov services from the Central, State, Local Bodies, and Agencies of government on app, web, SMS, and IVR channels.

Key Features:
- Unified Platform: It brings together all government departments and their services on a single platform to provide better and easier services to citizens.
- Mobile First Strategy: It aligns all government services with the mobile first strategy to leverage mobile adoption trends.
- Integration with Digital India Services: It provides seamless integration with other Digital India Services like Aadhaar, DigiLocker, and PayGov. Any new such service will automatically be integrated with the platform.
- Uniform Experience: It is designed to enable citizens to discover, download, access, and use all government services easily.
- Secure and Scalable: It supports Aadhaar-based and other authentication mechanisms for service access. The sensitive profile data is saved in an encrypted format and no one can view this information.

Key Services:
UMANG provides easy access to a plethora of Indian government services ranging from – Healthcare, Finance, Education, Housing, Energy, Agriculture, Transport to even Utility and Employment and Skills.

Key Benefits for Citizens:
- Single-Point Ubiquitous Access: All government services are available for citizens on a unified platform for easy access through multiple online and offline channels (SMS, email, app, and web).
- More for Less: Only a single mobile app needs to be installed instead of each app of each department.
- Convenience: Citizens do not even need to install or update the app again to avail government services if more services are added to the platform.
- Saving of Time and Money: Citizens can anytime and anywhere avail these services through their mobile phones, desktops, and laptops without any need for visiting the department office and standing in queues.
- Uniform Experience: All the government services including payment-based transactions provide secure and uniform experience.

Ratings and reviews

Terrible, pathetic app and not user friendly. It's so slow and always logging you out. Even after login in with valid details you are unable to access the app. The app is so slow even after entering the details the session gets timeout and we have to start all over again. Waste of time using this government app.

Offline Download not available when offline, I was at a remote location when Police asked me for driving licence and even tho I had downloaded it offline previously it wasn't available. Then I managed to get internet and download it we are not able to zoom the licence in app which means I had to download it and then zoom it which is an extra step. Please work on this.

Experience is going to be drowning. Everytime I am going to do some work or get important things and when it comes to OTP section, automatically it shows "Sorry, A technical error has occurred. Please try again." . Am getting frustrated with these horrible service of UMANG.

What's new

- Enjoy a smoother, seamless EPFO integration.
- Easily find your state documents in DigiLocker.