MY EICHER

VE Commercial Vehicles Ltd.

About this app

My Eicher is an industry-leading digital services platform available for all Eicher customers. It is a one-stop solution for all services delivered by Eicher and its channel partners across the vehicle ownership journey. The platform offers innovative connected services such as predictive uptime, fuel management and fleet monitoring for telematics-enabled vehicles. Additionally, it provides comprehensive access to aftermarket services for all Eicher vehicles, along with valuable insights to enhance vehicle productivity, reduce operational costs and improve vehicle availability.

Key features of the My Eicher app:

Predictive uptime:
• Get live alerts for Stop Now, Visit Soon & Driver Alerts
• Overview of the problem & action required on vehicle
• Live Vehicle Cluster

Fuel Management:
• Track fuel efficiency at vehicle and fleet level
• Get insights to reduce fuel costs
• Track Fuel Refill & pilferage events
• Automatic log for Fuel Events
• Analyze Fuel Consumption with fuel graphs

Aftermarket services:
• Maintenance Reminders
• Book Service via My Eicher
• Register Breakdown through My Eicher
• Live repair status tracking
• Access service coupons
• Monitor Repair time and Spend
• Get Service Invoice

Fleet tracking:
• Track vehicle’s live location & parameters
• Share current & live location of vehicle
• Trace past trips with Route Playback in My Eicher
• Create Geo-fence for area & routes
• Receive alerts for Geo-fence entry & exit

Fleet performance:
• Gain insights across 45 different parameters for vehicle utilization, fuel,
safety and driving behavior.
• Exportable performance reports for effective analysis
• Personalized reports and dashboard
• Email scheduler
• Monitor vehicle Stoppages & Idling

My Alerts
• Get customized alerts for: -
a) Eicher Live+ - Includes Driving behavior alerts, Fuel alerts, Geo-fence
alerts, Predictive Uptime alerts
b) Aftermarket- Includes Breakdown reported and Service remainder
c) Payments- Includes Renewals for Eicher Live+ subscriptions, AMC
and Insurance
• Alerts configurable through SMS, bell icon and push notifications

EV Services
• Tracking of real time current charge level
• Current & Historical reports
• Real time Total power consumption & vehicle efficiency
• Predictive alerts for Battery temperature, Motor & AUX power

Smart Solutions
• Eicher & Partner services for enhanced fleet management

Other Services:
• Digi-Locker & alerts for document expiration
• Knowledge Center
• Product Catalogue
• Eicher Newsletters & Magazines

Ratings and reviews

After updating the app it stuck on the landing screen. App is not working. UI stuck on attached screen. Developers done the release without QA performed on the multiple device or cross device testing. Also app logout it self after 2 or 3 days session is not maintained. Dev team look into this use case. Also the telemetric data of fuel always shows wrong. Before filling the fuel appshows fuel level 97ltrs and after filling the 300ltr fuel it should be 397. But actual it shows 320 ltrs.

After the recent update I'm facing issues. First issue was I have to login every time I opened the app. Then it misses some data's like fuel status... After these issues I re installed the app. After that i can't even open the app

Hi team, I am facing a lot of difficulty in using My Eiche because this app is not working properly,it is not opening and it is shutting down by giving bug issues all the time.My Eicher App,I am very unhappy with your service.It neither tells the real time location nor tells the fuel level.It always gives wrong data. It is a request to you to pay attention to this, check it and upload the right app so that the customer does not suffer any loss.If you are not worried then please do something on

What's new

We are excited to bring you the latest version of My Eicher! Here’s what’s new in My Eicher:
Introducing EV parameters on My Dashboard for better monitoring.
Introducing the Charging Management module in the Landing page for better access.
We have also made many minor enhancements to improve the experience.