
JITENDRA KUMAWAT
I purchased the OneLap GPS tracker on 19 November, and since then I am facing continuous issues. The location accuracy is extremely poor, and alerts come 30 minutes to 1 hour late. There is no proper live tracking even after trying all recommended settings. I have been trying to contact your support team for 10 days, but the responses are slow, unhelpful, and not solution-oriented. This kind of customer service is honestly very disappointing.
3 people found this review helpful
onelap.in
December 1, 2025
Hi JITENDRA KUMAWAT,
I would like to apologize for the inconvenience. We can fix your issues and can work on the feedback you have provided.
Can you please share the ticket number or registered number or contact number
So that I can contact you for fixing the issue.
You can also contact me at 8860635858
Regards
Sagar
User experienc

harshit singh
I am writing to report an issue with the Onelap GPS tracker installed in my car. On two occasions over the past two months, the device started buzzing even though there was no movement of the vehicle. This unexpected alert caused unnecessary panic, as it indicated activity that did not actually occur. I am concerned about the reliability of the tracker and would appreciate it if your development/technical team could investigate and resolve this issue at the earliest.

majjarehari kumar
I am using the OneLap GPS tracker for my bike, mainly for the safety zone alert feature. Unfortunately, the app is not working as expected. I keep receiving movement/alarm notifications even when my bike is well within the defined safety zone. This creates unnecessary panic and reduces trust in the accuracy of the tracker. I hope the development team looks into this issue and improves the reliability of the geofencing and alert system. With proper fixes, the app has good potential to be very use
2 people found this review helpful
Hi majjarehari kumar,
I would like to apologize for the inconvenience. We can fix your issues and can work on the feedback you have provided.
Can you please share the ticket number or registered number or contact number
So that I can contact you for fixing the issue.
You can also contact me at 8860635858
Regards
Sagar
User experienc