PSPCL Consumer Services

PSPCL

About this app

Consumer Services on Mobile for consumers of Punjab State Power Corporation Ltd.
* You can register complaints related to supply, billing etc
* View/ Pay your electricity bills
* If you have ever called 1912 we can provide the real time supply status in your area
* View Status of your complaints/ requests

This application will only work within India and only if you have an active Indian mobile number capable of receiving SMS.

Kindly do not submit support issues in app review comments.
In case you have not received verification code via SMS in 5-10 minutes or for support regarding app please call
* Control Room 96461-06835
* or email us your mobile number on [e-mail]

We are adding more features, please suggest improvements and feature requests by email to [e-mail]

Ratings and reviews

It's a great app designed to test your patience. Had there been an option to give it 0 stars I would've used that. First of all the supply status is OK every time even if there's a power outage in your area. Secondly, the complaint numbers are always out of service or you simply cannot connect the call. Thirdly, even if you somehow manage to register your complaint the follow up number for queries doesn't work. A great app indeed.

Worst ever app seen. But it is nothing new as the case is same for most of government owned apps. This app does not give a single detail like current bill, past bill, or usage details etc. It always shows from last 4 months (today is Oct 24, 2019) an error message displaying ' There is some problem or details are not uploaded online'. Pathertic and waste of time and effort. I wish i could attach screen shot here for reference.

This app is not very good as this app does provide wrong contact information when the complaint is marked as work in progress. And there are many shortages that lead to a very irritating position. First it shows resolved but it isnt resolved. Secondly it sends a message with a wrong contact no. Provided. Thirdly it is of no use except passing time cuz after the complaint no progress is done. Lastly, the feedback call comes that is that fixed after literally 3 to 4 days. I mean giving 0 stars..

What's new

View smart meter data of all meter makes