Queue9: Clinic & Restaurant

MIndful Malabar

About this app

Queue9 is queue and token management built for Indian businesses — restaurants, food courts, clinics, diagnostic centres, salons, retail stores, and banks. This is the staff app: run your front desk from your phone or tablet instead of a shouting match or a spreadsheet.

FOUR QUEUE TYPES — PICK WHAT FITS EACH COUNTER

Normal Queue
Classic first-come, first-served ticketing. Customers check in and get a number; you call the next one in order. Built for banks, retail counters, and service desks where strict order is exactly what customers expect.

Time-Slot Booking
Customers book an exact appointment time from a link you share — no phone calls needed. You set your own hours, appointment length, and how many days ahead people can book. Built for clinics, hospitals, and consultations, where a full calendar shouldn't mean turning walk-ins away — staff can still slot a same-day patient into any open gap.

Configurable Queue
For queues where calling order is your call, not strict arrival order — a restaurant seating whichever party fits an open table, a salon calling whichever stylist's client is ready. Staff call whoever fits next; customers see a live status, not a promise-you-can't-keep countdown.

Food Court / Kitchen Queue
Staff create each order at the counter and move it through New, Preparing, and Ready for Pickup on a simple kanban board. Customers check their own order status by phone number, venue-wide — no buzzer, no pager, no shouting order numbers across a food court. Ordered from two stalls? Both orders sit in one list, tracked from one phone number.

Every counter picks its own mode independently. Run your host stand as a Configurable Queue and your kitchen as Food Court mode, or run a bank's teller counters as Normal Queue and its loan desk as Time-Slot Booking — all from one dashboard, one venue account.

WHATSAPP ALERTS, AUTOMATIC

Customers get a WhatsApp message the moment it's their turn — table ready, order up, or token called. No app for them to install, no separate system to check. Delivered through a verified WhatsApp Business number, automatically, every time.

BUILT FOR THE FRONT DESK

- Call the next token with one tap
- Add walk-in customers alongside online check-ins and bookings
- See who's waiting and live wait times at a glance
- Set business hours per counter, including break-time windows (e.g. 9am-1pm, then 3pm-8pm for a lunch break)
- Manage multiple counters from one dashboard
- Live position and wait time update the moment you call the next customer

WHO IT'S FOR

Restaurants and food courts replacing paper tokens, pagers, and shouted order numbers. Clinics and hospitals managing OPD queues and appointment slots without a receptionist's phone as the only booking system. Diagnostic centres scheduling sample collection and report pickup. Salons and spas balancing walk-ins with bookings. Retail stores and service counters cutting down on crowding at the counter. Banks and government-facing offices reducing waiting-room congestion.

14-DAY FREE TRIAL

Try Queue9 free for 14 days, no charge until the trial ends. Set up your venue, add your counters, and start running your queue the same day.

This app is for staff and business owners already using, or signing up for, Queue9. Visit queue9.in to create your venue.

What’s new

Fixed an issue where the microphone button on the "New Order" screen
didn't work.