TruDial Telecaller

Kannan U

About this app

TruDial Telecaller is the workforce app for telecalling teams using the TruDial CRM.

Stay focused on assigned work:
• View daily assigned leads and priorities
• Start user-initiated calls from an assigned lead
• Record call outcomes and actual call duration
• Schedule and manage follow-ups
• Review call history and daily progress
• Update attendance and work status
• Add notes and upload approved work documents

Call log access is a core enterprise CRM function. With clear consent, TruDial checks only call-log entries that match assigned customer numbers after a user-initiated call, so the organisation can record call time, duration and outcome. Unrelated personal calls are ignored and are not uploaded.

TruDial is intended for employees whose organisation has provisioned an active TruDial account. It does not provide public self-registration.

Your organisation controls assigned leads, workflows and access. Data is encrypted in transit and is not sold or used for third-party advertising.

What’s new

- Redesigned homepage dashboard with real-time daily metrics, progress rings, and quick-dial action.
- Added live network connectivity indicator and offline queue status.
- Enabled modern R8 Full Mode and optimized resource shrinking for faster startup and lower memory usage.
- Performance enhancements, smoother animations, and overall stability improvements.