My NYCHA

New York City Housing Authority

About this app

The My NYCHA mobile application allows public housing residents to create, submit, schedule, view and update maintenance service requests, view alerts and outages related to their developments, view their scheduled inspections and maintain their contact information via their smartphones and tablets. My NYCHA empowers residents to create service request 24/7 and reduce their need to call NYCHA’s Customer Contact Center.

For technical assistance please email your issue details to [e-mail]

Ratings and reviews

I have used this (your) NYCHA app numerous times with out any issues. Now I receive a log in error everytime I log in. I have uninstalled then reinstalled yet I still get the same error. I need this problem corrected as soon as possible. Your call center is extremely busy and hold times often lead to being hung up on. Also, this app hasent been updated in 2 years!? What are you waiting for?!

This app is horrible. You cannot get through to a service agent to make a call because the phone lines are always tied up. They tell you to make it easier and faster "they say". Certain tickets you cannot put in a service request for, telling you to call the 7771 number, and it's a loop of not being able to get through, use the app. This does not make things easier.

The app csn not be used on new android cell phones! Please fix that all tenants can take advantage of the services available on the app. I use this app to create and check tickets, check my rent payments and have had no problems except once when it would not allow me to log on. Since that time, it has been consistently available and operational. It is better than calling the Call Center in my opinion. One thing I wish we could complain about heat and hot water without having to create a ticket.i

What’s new

This version includes important updates to maintain compatibility with the latest Android operating system, ensuring the app remains accessible and functional on all supported devices.