Aira Explorer

14 reviews
Content rating
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About this app

What is Aira?
Aira is a Visual Interpreting Accommodation Service, an application that connects someone who is blind or has low vision, via a video call, with a live, professionally-trained visual interpreter for on-demand assistance.

Using Aira is simple!
Download the free Aira Explorer app to your smartphone, create an account, and you're just one tap away from connecting with a professionally-trained visual interpreter for on-demand assistance, 24/7. Designed and tested to be highly accessible and usable, simply tap a large button on the home screen and your phone's back-facing camera streams a live video to an Aira Agent.

Who uses Aira and why?
Anywhere someone needs access to visual information, and needs to maneuver through physical or digital accessibility barriers, is where Aira fits, from describing to reading, from explaining to navigating – just about anything, safely and securely. Aira enhances independence, efficiency, and autonomy.

How does Aira work?
The Aira Explorer app connects you to a remote Agent who will converse, describe and assist based on your needs. The app streams live video, including your GPS location, and through an integrated dashboard, an Aira Agent can immerse themselves in your surroundings, seeing and hearing your environment. Agents have access to web-based data, including maps, location tracking, search engines, text-based messaging, and even rideshare integration – all carefully calibrated to provide people who are blind or have low vision with a seamless experience.

What is Aira Access?
Many of the world's most influential organizations provide access to visual information by being part of the Aira Access Network. People who are blind or have low vision can use Aira's service for free at these Aira Access Partner sites. From airports to banks, grocery stores to retailers, universities to entire states, customers, employees, and residents of hundreds of organizations benefit from this commitment to accessibility and inclusion. With our growing Aira Access Network, there are more options to use Aira for free daily; find the full list of free Aira Access Partners in the app.

The Aira Community
People who use Aira are known as Explorers. The relationship between our Agents and Explorers is unique because of how they work together to achieve goals. With an Aira account, you not only have access to professional visual assistance – you have access to a community.

- Create a free account and start experiencing visual interpreting without commitment
- Need more minutes? A variety of paid plans support a wide range of needs
- Easily connect to a professional Aira Agent 24/7/365
- Vetted Agents safely and securely handle confidential and personal information
- Integrate your Lyft account with your Aira account
- Join a supportive and inspiring community
- Increase your everyday efficiency and independence

Learn More
Listen to Airacast, our podcast for help getting started, and for news and updates. Subscribe at
Follow us on Twitter (@airaio), Facebook and YouTube, or learn more at

We invite you to contact Aira Customer Care daily from 6:00 AM to 6:00 PM Pacific time.
Phone: 1-800-835-1934
Updated on
Apr 30, 2024

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
This app may share these data types with third parties
Personal info, App activity, and App info and performance
This app may collect these data types
Location, Personal info and 5 others
Data is encrypted in transit
You can request that data be deleted

Ratings and reviews

14 reviews
Tina Sohl
June 22, 2023
#Independence #I have the right to have visual access worth every penny! The agents are awesome and the other staff is very friendly and helpful too. Worth it to get what I want done when I want it done and I don't have to wait for someone else to be willing to help or be able to help
4 people found this review helpful
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Tony sohl
June 22, 2023
Where's the money, very helpful, agents are excellent to work with, if you need help they can help you! Highly recommend getting this for Independence, another tool in the toolbox
1 person found this review helpful
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Luci Huxley
April 23, 2023
Squee! Been waiting for aira to come to Android and it is amazing. 5 minute free call every 24 hours and more time available on subscription. My blind role models all use aira and now I can too. If you are low vision or blind this app is just as important as a blind cane.
3 people found this review helpful
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What's new

- Theme update
- New Community Event page
- Addition of Siri Synonyms and Fixes
- Support for Sharing Image URL
- Push Notification Handling
- Agent's audio track is now going to Speakerphone
- Payment method update page's issues were resolved
- Bug fixes