
David Jacob
This was my favorite wallet. Mostly because of the staking options they offered. The were definitely some glitches, but the customer service team was responsive and helpful. And, most of all, I thought it was secure.... Until I got hacked. Along with thousands of other people, I lost thousands of dollars worth of crypto. Nearly three months later, they still haven't offered any explanation of what happened, and have been disappointingly silent about it.
104 people found this review helpful

Parham Phoulady
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Beware! The fees are insanely high! Edit: thanks for the response. But your response is misleading at best and a lie at worst. Anyone who tries to convert a coin to another one can see that you take a fee but then the problem is the exchange rate! Just try to change a coin to another one and back to the original one and other than the fees, you'll be lucky if you get at most about half of your original coins back. I learned that the hard way by just trusting that "fee" you are taking about!
43 people found this review helpful
Atomic Wallet
May 11, 2021
Hi Parham! Our network fees are set in such a way to ensure fast and secure blockchain confirmation. Atomic Wallet doesn’t take anything on top, the fee is paid to miners entirely. Fees for exchanges and buying operations are always included in the estimated that you see before the transaction. You see what you get and we believe that is fair. -KA

Miguel Borromeo
This app is not good at keeping track of your transactions and balance, but that depends on the coin. You can double-check the blockchain if you know how. I've never been cheated by this app, it's just badly synced. Support is slow, but it exists, and at least they're not bots. Error messages aren't always clear. On the other hand, you can set your gas fees and there are a lot of staking options. Fees could be better explained as well as descriptions for each coin.
50 people found this review helpful
Atomic Wallet
September 1, 2021
Hi Miguel! Thanks so much for giving us your take on how we are doing. We are sincerely sorry for this issue with the support. Our Support Team is heavily overloaded at the moment and reply time is increased. Thanks for your patience. -PA