Callback24, using effective calls-to-action, encourages customers on your website/online store to leave their phone number and contact a consultant.
The application is designed to synchronize call history (incoming, outgoing, and callbacks) with your CRM panel. This allows you to benefit from:
- Automatic call log recording: Every call made or received on a company phone is automatically saved in the CRM system.
- Communication history: Managers and employees have complete visibility into their customer contact history in one place.
- Relationship management (CRM): Ability to add tags and notes to completed calls immediately after they have ended.
Additional sales support features.
Callback24 offers tools to increase the efficiency of sales departments:
- Smart callback in 15 seconds: Quickly contact customers who have left a contact request on your website.
- Analytics: Consultant performance reports and call response statistics.
- Integrations: Connection with popular sales systems, including Facebook Lead Ads.
Who is Callback24 for?
The app is designed to manage sales processes and customer service. An active account is required.
Maintain a complete communication history for your company and automate call reporting with Callback24.