CloudTalk Go

69 reviews
Content rating
Screenshot image
Screenshot image
Screenshot image
Screenshot image
Screenshot image
Screenshot image
Screenshot image

About this app

Stay connected to your customers while on the go. CloudTalk Go lets you have a first-rate international call center in your pocket. Handle calls and get business done anywhere, anytime.

CloudTalk Go is a flexible solution custom-made to fit your needs. Make and receive calls using a powerful call center software that’s connected to your favorite business tools, including CRM and helpdesk solutions.

Whether you receive a high volume of calls or just a few, CloudTalk will fully adapt to your business’s requirements.

- World-class design
- Native calling experience
- SMS with templates
- MMS with templates
- WhatsApp Inbound Messages
- Call transferring
- Emotion rating
- Contact tags
- Call notes
- Voicemail
- Call tracking
- Call recording
- Call summary
- Call history
- Improved filtering
- Contact overview
- Mute function, on-hold option, loudspeaker
- Add/Edit contacts

International Numbers
Acquire international numbers from 160 countries.

Advanced Integrations
CloudTalk Go records and syncs everything. It's backed up by all your favorite tools. Your call activity is tracked even when you aren’t actively working. Once you come back, you can use advanced call center analytics to measure customer communication.

Intuitive design
CloudTalk Go has a world-class design that is pleasing to navigate through. Plus, it fits right in your pocket.

Categorize Your Calls
Improve user and operator experience with advanced call monitoring and efficient statistical tools. Assign individual tags, notes, and emotion ratings for your customers.

Advanced Features
CloudTalk is constantly upgrading and improving to meet the demands of our users.

Instant Access from Anywhere
Get business done from wherever you are. The CloudTalk system is extremely easy to set up. You can start handling phone calls in less than 5 minutes.

Flexibility and Scalability
With CloudTalk, it's easy to manage both a high and low volume of calls. Quickly scale up or down to meet demand.

Guaranteed Security
24/7 monitoring, data encryption, anonymity, and data erasing are guaranteed by default.

Convenient Billing Model
No expenses are incurred by installation. Hardware and license fees are applicable in certain cases.

Sign up for CloudTalk Go at
Updated on
May 31, 2023

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
No data shared with third parties
Learn more about how developers declare sharing
This app may collect these data types
Location, Personal info and 3 others
Data is encrypted in transit
You can request that data be deleted

Ratings and reviews

68 reviews
A Google user
March 20, 2020
Terrible for use unless you have a separate headset. Most smart phones turn of the screen when you're on a phone call do you don't press buttons with your face. because this is an app it doesn't do the same and you end up turning on aeroplane mode mid conversation or turning the WiFi off without realising and cutting of customers. Also doesn't block incoming standard calls so you can be on the phone and have another customer calling at the same time.
8 people found this review helpful
Did you find this helpful?
December 21, 2021
Dear Kirrily, thank you so much for your feedback. We are absolutely sorry you have experienced these bugs. I would like to let you know that our team rebuilt the mobile app from the ground up to fix the past issues. Our remastered application is now available for download. We would be glad if you try the newest version and give us your feedback.
Emilio Pagan-Yourno
October 24, 2022
Stay away! We switched to Cloudtalk from Grasshopper and regret it every day. There are no push notifications, so when we miss a call we won't know, it doesn't ring half the time, no push notifications for SMS so it's the same issue. We try to pick up phone calls and it just doesn't respond. Do yourself a favor and go with a different company.
Did you find this helpful?
October 26, 2022
Hello, our sincerest apologies for the issues that you have come across. Please be aware that our developers have been informed and will review these individually so we can address each case's root and work to solve them as quickly as possible. A support agent will be in touch with you so that we can continue to investigate.
Alper Ulugbay
November 9, 2021
There are 2 major issues with this application. 1 - This application does not run in the background. Thus, when you close the application, you become offline and can't receive the calls. 2 - This application is not stable and receiving calls are not stable. Sometimes application receive the incoming call but most of the time this application does not receive calls. I have been asking for these issues for months but still there is no update..
2 people found this review helpful
Did you find this helpful?
December 21, 2021
Hi Alper, thank you so much for your feedback and we are sorry you did not have a pleasant experience. The team was rebuilding the app from the ground up, so the app should work in the background. Please try upgrading the app to the latest version. If you still experience the issues, please contact, so we can assist you further

What's new

Bug fixes