Swati Shikha
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Fraud app. They showed payment failed at the app and told payment will be refunded within 5 to 7 days. So I booked my ticket from another platform. And I got a booking confirmation from Happyfares after 45 min of my payment when I had already booked it from another platform. When waited to talk to costumer care for 3 hours they told sorry it was technical issue but on returning they deducted the cancellation charge. And told we can't do anything. Horrible website and costumer care experience.
3 people found this review helpful
Dear Swati, We've initiated a full refund from our end and updated you over a call. Hope your issue resolved now.
Md Ashif
HappyFares simplifies booking flights, hotels, and rental cars. Its intuitive interface, quick search filters, and price drop notifications make it my preferred travel app. Seamless booking process and excellent customer support seal the deal. Highly recommended!
3 people found this review helpful
Hi Ashif, Thank you for this wonderful reviews. We truly appreciate for rating us 5 star.
sheeba dinah
Booked flight tickets via happyfares. The flight was rescheduled by the airlines unfortunately but all communications were sent by happyfares via emails on time and there was no need for me to contact the airlines. Customer care provided all necessary assistance with the cancellation, rebooking and refunds. They are available around the clock for queries and assistance including whatsapp.
4 people found this review helpful
Happyfares
26 February 2024
Thank you, Sheeba! We're delighted you had a positive experience with HappyFares. Your 4-star rating means a lot to us. We look forward to serving you again soon!