
David McDonald
- Flag inappropriate
- Show review history
Had an issue with the QR code scanner crashing the app. The Flex Rewards team reached out quickly and helped resolve the issue (turning location services off and back on fixed it completely).
Flextech.io Pte. Ltd.
November 5, 2024
Hi David, we checked the Merchant QR Code and it should be functioning properly. Would it be possible for you to send us an email detailing the issue at support@myflexrewards.com. We will follow up directly with you. Thank you for your feedback.

Christa M
App just kept crashing, it wouldn't let me enter my verification code approx 5 times and just kep sending new codes by email, and wouldn't let me search to find the rewards program I was trying to join (whole reason I even downloaded it).
Flextech.io Pte. Ltd.
December 3, 2024
Hi Christa, you will need to scan a merchant QR code to join their program. Which Merchant are you trying to locate? You might want to use the WebApp version of the app at https://online.flexrewards.io if you need to check your account.

Curtis Luxton
- Flag inappropriate
- Show review history
Was working, then all of a sudden will not allow the keypad to open for the staff to input code for stamps!! Appears for a split second then disappears. It is the chillcafe in tavistock devon.. I can't even open the keypad on the login page to enter my email address!!
1 person found this review helpful
Flextech.io Pte. Ltd.
November 8, 2023
Hi Kelli, can you please let us know what merchant this is for as it may be related to the merchant settings.