
AJ Vanderpool
Great ride, Garbage App. - bought a single 30 min pass, but was charged for two. - not even able to use the passes I was charged for, and can't speak with customer service as their hours are south Korea busniess hours - the phone holder is too small for larger phones so can't use it with GPS - not able to remove my credit card from the account which is beyond awful. DO NOT USE THESE SCOOTERS!!!! I will be reporting these charges as scams for a charge back.
4 people found this review helpful

Louis
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1/5 stars for getting notified of a new coupon, tapping notification to load app, then seeing no new coupon for my account, multiple times
Gbike Co.,Ltd.
July 9, 2026
안녕하세요 지쿠입니다. 이용에 불편을 드려 죄송합니다. 바로 도움을 드리고 싶으나 현재 문의하신 내용에 대하여 추가적인 확인이 필요합니다. 번거로우시겠지만 지쿠 앱 내 채팅상담 또는 고객센터(1833-5748 평일 10:00~18:00)를 통해 문의하시면 확인 후 안내해 드리겠습니다. 감사합니다.

Alexander Dowsett
I downloaded the app read the starter instructions and they advertises $0.34 a minute a little bit High but fine if you can start. they don't actually tell you how much it is to start and end so if you're taking a 10-minute ride it could be $3.40 and the high end I have no idea so I never actually rode it. I hope they change their fee structure so you can actually see how much the ride will be before going or at least have an idea of how many minutes it will take you. the starter guide is confus