
Vic Y
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Poor app design. Have issues trying to update payment info once you have select a lot, you have to cancel & come back in. Also lots are listed by lot name not number, & on the map they are put so close to each other lot names overlap and it's easy to select the wrong one. This made me to pay for the wrong lot (that cost even more) and get a ticket. Hangtang said they tried to have it waived, it seems like the parking lot operator, Impark, has not responded so far. Risky app to use...

JoeCool 118
App changes your license plate randomly and your payment info. And if you have paid already you cannot change the license plate to avoid getting a ticket. I would have just sucked up the $8 fee and paid for parking again but it won't even let you do that. Customer service is non-existent when you have issues with the app.
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Neo Sapien
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It's a good app, but I've got one issue with it. Most mornings I'm very tired and groggy, so I'll sometimes choose the wrong licenseplate, so then I have to call hamg tag customer service so that I can ask them if they can change my license plate so I don't get a ticket. I wish there was a way that you can change the license plate even after paying so that I can avoid lectures every time I screw up.