InteliCare Maintainer

InteliCare

About this app

InteliCare Maintainer is a purpose-built mobile app designed for installers and system maintainers to efficiently deploy, manage, and support sensor-based care environments.

With powerful tools and guided workflows, the app ensures accurate installation, reliable performance, and ongoing system visibility across authorised organisations.

Key Features

🔧 Sensor Installation & Setup

Install new sensors into authorised organisations
Guided workflows with optional instruction pop-ups
Barcode and QR code scanning for fast, accurate identification
Supports Climax devices and compatible sensors

📍 Sensor Management

Relocate sensors between locations
Remove or delete damaged sensors
Prevent duplicate installations with validation checks
Detect if a sensor already exists in another organisation, household, or gateway

✅ Automated QA & Validation

Built-in quality assurance during install and relocation
Automatically verifies sensor functionality
Creates a support ticket if QA fails

📡 System Health Monitoring
View and manage critical system health events, including:

Sensor offline (excluding RTLS tags)
Tamper alerts
Low battery notifications (excluding RTLS tags)

📊 Device & Network Visibility

View device availability and status
Monitor Nurse Call system availability

🔘 Button & Pendant Controls

Easily place devices into and out of test mode
Button/Pendant devices default to test mode during setup

🔍 Smart Device Identification

Identify existing devices already registered in the organisation, including:
Vayyar sensors
Vitals devices
Receivers
Optional support for converting Climax QR codes (serial numbers) into RF device IDs
Built for Reliability in Care Environments

InteliCare Maintainer is designed to streamline installation workflows while reducing errors and ensuring system integrity. With intelligent validation, real-time feedback, and integrated QA processes, maintainers can confidently deploy and manage devices at scale.

Who It’s For
Field installers
Maintenance teams
System administrators supporting care technology deployments

Delivering efficiency, accuracy, and confidence—InteliCare Maintainer keeps your sensor network running at its best.

What’s new

Add support for new HSGW formatted devices