
Abe Farleigh
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Update problems.... It will not let me back into the program.... It keeps giving me the option to add to other devices but will not let me into the program itself and I have no other devices to add this to. Have not been able to clock out because your app is problematic. I have been aware of this problem since the last update also I am aware that others are having the same problem as I was privy to others in my office dealing with the same issue.
25 people found this review helpful

D. Rosier
Terrible! Just another way for state to monitor your locations. Only allowed to clock in, clock out and sign timesheets. Absolutely useless for anything else. No schedules, no calendar, no option to change password. Lacking in security features big time. Hackers dream!
17 people found this review helpful
Home Health Care Software LLC
November 21, 2022
Hi D. Rosier
Apologies for the late response on your review. I hope you find the missing functionality now available in our current version of the application.
The password reset and controls are at the agency level, and we will be adding that functionality soon allowing users to reset passwords if and when needed.

Matthias Sarazine
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Awful app that seems to get worse with each update IMO. Unfortunate that I'm forced to use it in order to submit my hours. Currently keeps saying "Object reference not set to an instance of an object" whenever I try to submit hours. Has been doingthis since the latest updates and is causing my hours to not be submitted on time with my employer.
5 people found this review helpful
Home Health Care Software LLC
May 9, 2024
Hi Matthias. Please click on Settings, Apps and All Care. Then click on Storage and finally clear cache/data. The error message you mention indicate your device is still running the old version of the application. After clearing the cache if you continue to have issues, please inform your agency to let us know or reply here.