MOIA

MOIA GmbH

About this app

In Hamburg, MOIA gets you to your destination with ease – whether you’re heading to the central station, your train, or your favorite spot in the city. Leave your car behind, book your ride in the app, and pay by credit card, PayPal, or Google Pay. If you usually ride a bike or scooter, our fully electric MOIA is a locally emission-free alternative. No transfers on public transport, no hunting for a parking space. Instead, enjoy privacy seats, Wi-Fi, and USB ports to charge your devices. You’ll share your ride with up to five others, which makes it especially affordable. The app shows the price, pickup spot, and estimated arrival time before you book.

That saves you the stress – and here’s how it works:

• Download the MOIA app and sign up
• Enter your starting point and destination
• Add a credit card, PayPal, or Google Pay
• Request and book your ride
• Get picked up at a stop near you
• Share your ride and arrive for less


What’s so great about it?

It’s simple: up to six people heading in the same direction ride together – the perfect alternative alongside trains and public transport for trips that would otherwise be driven individually.

Our vision: cities with more space and fewer emissions.

MOIA’s benefits for everyone:

• Relaxed, comfortable, and safe rides
• Privacy seats, Wi-Fi, and USB ports
• Fully electric and quiet through the city
• No stress, no transfers, no parking hassle
• 100 % locally emission-free – no exhaust emissions during the ride
• Book easily via app from almost anywhere
• Price and arrival time shown before booking
• Nearby stops and short waiting times


Got questions or feedback?

Email us at [e-mail]

Or visit http://ride.moia.io

Ratings and reviews

I arrived in Hamburg, wanted to open the app, it asked to update, I did update, it asked to verify my phone number again, I verified, it asked to verify the email attached to my account, I couldn't because the email service provider had an issue the whole day, so I tried changing to my other email, it didn't let me to, then I tried contacting support, couldn't , it was one of the worst support pages ever. And this was a terrible user experience.

Very disappointed with the service from the driver. Booked 3 instead of 4 passengers, but not possible to add additional passengers. We asked if we could pay cash for my friend's son, but was advised it was not possible. At 1:30am with an empty car going nowhere, I would have expected the driver to find a suitable solution. He told us we had to leave the car, cancel the trip and place a new booking, but it would not be with him. We took a taxi - no customer service what so ever.

I love the service. but I did think that it operated like typical e-hailing service... it does, works like a convenient bus service. but once I got the hang of it, after missing the previous ride, I was satisfied!. and there's wifi on the bus. 3 stars because it does not work without connectivity and you can't communicate with the driver...

What’s new

A little autumn tune-up. As the days get crisper, we've given MOIA a fresh polish behind the scenes — smoother performance, steadier stability, and a few bugs cleared away, so every ride stays easy. Write to us if you have feedback or find a bug: [e-mail]