MOIA - Ridesharing in Hamburg

As of now, our MOIAs are shuttling through Hamburg again during regular service hours. We’re already overjoyed to welcome you back on board and to set off with you to new destinations, experiences and brand new, shared memories.

We also have great news: In Hanover, we’ll be there for you again from 1 July.

Since the general conditions for our service can always change due to the current situation, we’ll initially be operating with 190 MOIA shuttles in Hamburg and in an adapted service area. In Hanover, we’ll be there for you from July with 40 MOIA shuttles in the entire city area. We’ll regularly review how we can gradually increase our service again and will do so according to demand and current developments.

To ensure that you always travel safely in our MOIA shuttles, there are currently extensive safety measures in place on board and at our depots:
• Passengers aged 7 and above wear an FFP2 mask on board.
• We are also reducing the number of passengers to a maximum of 3 per MOIA.
• The passenger area in every MOIA is separated from the driver’s area by a a hygienic protection screen.
• The vehicles are cleaned regularly during service hours.
• Free disinfection wipes are waiting for you at pickup.
• Our drivers are regularly tested.

MOIA brings you comfortably to your destination in Hamburg or Hanover: to the central station, train or most important places to see in the city. Leave your car elsewhere, book your ride with our convenient app, and pay by credit card, PayPal, or Google Pay. If you travel by bicycle or scooter already, you’ll find the perfect zero-emission alternative with the fully electric MOIA shuttle. More convenient than public transport, no hunting for a car park, and no unnecessary detours, enjoy comfortable and private seats, Wi-Fi, and USB ports for charging your devices. Unlike a cab, you share your ride with up to four other passengers – which lets you travel at an exceptionally low price. The app of course tells you in advance how much it costs, where you’ll be picked up, and when you’re expected to arrive. You’ll save yourself stress and reduce traffic for everyone else.

How it works:

• Download the MOIA app and sign up.
• Enter your starting point and destination.
• Add a credit card or PayPal or Google Pay account.
• Request and book a ride.
• Get picked up at a stop near you.
• Share the journey, help reduce traffic, and save money.

What’s so great about it?

Easy: Up to six (currently: five) people heading in the same direction travel together. This is analternative to train, bus, metro, car sharing, taxi, and rental car, helping reduce congestion. So, lean back and enjoy the nice feeling of doing a little something for the environment with every ride through the city. Every trip you take helps make Hamburg and Hanover a bit more livable, whether on your way to work, the airport, the train station, the zoo, or Hamburg’s port. This is how transport is turned into mobility! And how the future of sharing becomes relevant for everyone.

One MOIA, with benefits for all:

• Arrive relaxed, in comfort, and safely
• Private seats, Wi-Fi, and USB ports for charging your devices
• Quiet and fully electric journeys across town
• No stress, no transfers, and no looking for a car park
• Zero emissions and zero CO2 for your city
• Easy and app-based, available from (almost) anywhere
• You’re told your fare and ETA before booking
• Stops near you, short wait, and no transfers

You can ride with MOIA in Hamburg and Hanover currently. Follow us on Facebook, Twitter, and Instagram and be one of the first to know when we launch in other cities.

Do you have a question or want to give us feedback? Send us an email at

Arrival begins here.
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What's New

Finally, the time has come! We are picking up speed again and are back on the road in Hamburg at our regular service hours.
In the meantime, we added numerous technical optimisations and made our app more intuitive and faster than ever before.
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Additional Information

June 3, 2021
Current Version
Requires Android
5.0 and up
Content Rating
Offered By
MOIA GmbH, Stadthausbrücke 8, 20355 Hamburg
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