Super8 客服小幫手

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Super 8 為下一代社交顧客關係管理平台:整合跨平台客服訊息、聊天機器人、顧客來源追蹤、分眾數據分析、讓您輕鬆掌握社群有效顧客名單。

現在您可以利用 Mobile App 隨時隨地來完成有效率的回覆即時訊息與管理顧客。

一對一客服聊天功能
透過 Super 8 訊息中心,你可以同時回覆來自 Facebook 粉絲專頁或是 LINE 官方帳號的客服私訊。對話中能夠輸入文字、表情符號、傳送圖片、影片、檔案。

對話搜尋及顧客搜尋
您可以透過訊息關鍵字、或是顧客名稱關鍵字搜尋快速找到相關客戶資訊。

訊息指派功能,組織成員完美協作
將訊息分派給指定的組織成員,系統會自動通知該成員,讓每一則客服問題都被有效分類與管理。

建立最完整的顧客資料
還在用一筆一筆建立顧客名單嗎?Super 8 協助您在對話過程中快速地蒐集顧客資料,自動彙整。

自訂標籤分類不同顧客
透過自訂標籤標記顧客,分眾推播最合適的訊息,行銷不再亂槍打鳥。

請先上網站註冊 Super 8 平台
https://console.no8.io/signup

相關產品資訊請參考
https://www.no8.io/features
Super 8 is the next-generation social customer relationship management platform: integrating cross-platform customer service messages, chat bots, customer source tracking, and focus data analysis, allowing you to easily grasp the effective customer list of the community.

Now you can use the Mobile App to efficiently reply to instant messages and manage customers anytime, anywhere.

One-to-one customer service chat function
Through the Super 8 message center, you can reply to customer service private messages from your Facebook fan page or LINE official account at the same time. You can enter text, emoticons, send pictures, videos, and files in the conversation.

Dialogue search and customer search
You can quickly find relevant customer information through message keywords or customer name keyword searches.

Message assignment function, perfect collaboration of organization members
Distribute the message to a designated member of the organization, and the system will automatically notify the member, so that each customer service issue can be effectively classified and managed.

Create the most complete customer profile
Are you still building a customer list one by one? Super 8 helps you quickly collect customer information during the conversation and automatically organize it.

Custom label to classify different customers
Mark customers through custom labels, and focus on pushing the most appropriate messages. Marketing is no longer chaotic.

Please register for the Super 8 platform on the website first
https://console.no8.io/signup

For related product information, please refer to
https://www.no8.io/features
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Additional Information

Updated
May 18, 2022
Size
46M
Installs
100+
Current Version
1.7.9
Requires Android
5.0 and up
Content Rating
Interactive Elements
Users Interact
Permissions
Offered By
8 Interactive.
Developer
台北市內湖區瑞光路335號6F
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