The REDOKS – PureField app allows REDOKS customers to create technical service requests, view past service records, and access reports.
The entire service process is managed digitally, quickly, securely, and transparently.
What can customers do?
Create a service request, add descriptions and photos.
View and download service reports as PDFs.
Track device history, related documents, and completed tasks.
Provide a satisfaction score upon service completion.
REDOKS uses the PureField infrastructure to more effectively manage field service processes and strengthen communication with customers.
The entire process is managed through a single system.