ReplyX
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About this app
Your customers message you on Messenger. And WhatsApp. And Instagram. And the chat box on your website. ReplyX puts every one of those conversations in a single inbox on your phone — so the person answering does not have to keep five apps open, and no message sits unread because nobody was watching that channel today.
Built for the shops, F-commerce sellers and service businesses where the person answering customers is often the owner, on a phone, away from a desk.
EVERY CHANNEL, ONE LIST
• Messenger, Instagram, WhatsApp, Telegram, email and your website chat
• One list, newest first, with the channel marked on every conversation
• Search across every message, not just the ones on screen
• Filter to what is yours, or to what needs a human right now
REPLY LIKE YOU WOULD ON WHATSAPP
• Type a reply, send a photo from the camera or gallery, record a voice message
• Saved replies for the answers you give twenty times a day
• Internal notes your team can see and the customer cannot
• Photos and voice messages from customers play right in the thread
YOUR AI ANSWERS FIRST
ReplyX answers routine questions from your own knowledge base — prices, delivery, opening hours — and hands the conversation to a person the moment it is out of its depth. You see exactly what it said, and you can take over in one tap or hand it back when the question is settled.
KNOW WHEN YOU ARE NEEDED
Your phone rings when a customer actually needs a person: the AI hands a conversation over, a colleague assigns one to you, or a customer replies to a thread you are handling. Conversations the AI is answering on its own stay quiet — no buzzing for work that is already done.
WORKS WITH YOUR TEAM
• Assign a conversation to a colleague, or take one yourself
• Close it when it is done, reopen it when the customer comes back
• Everyone sees the same inbox, so two people never answer the same customer
BUILT IN BANGLADESH
ReplyX is made by Softify BD for businesses here. Bengali and English both work everywhere in the product — your customers write how they write, and the AI answers in the same language.
ABOUT THIS APP
This app is the inbox. Setting up your AI, connecting channels, writing your knowledge base and managing billing happen in the web portal at replyx.io — things you do once, sitting down. The app is for the part you do all day.
You need a ReplyX account to sign in. Create one free at replyx.io.
Built for the shops, F-commerce sellers and service businesses where the person answering customers is often the owner, on a phone, away from a desk.
EVERY CHANNEL, ONE LIST
• Messenger, Instagram, WhatsApp, Telegram, email and your website chat
• One list, newest first, with the channel marked on every conversation
• Search across every message, not just the ones on screen
• Filter to what is yours, or to what needs a human right now
REPLY LIKE YOU WOULD ON WHATSAPP
• Type a reply, send a photo from the camera or gallery, record a voice message
• Saved replies for the answers you give twenty times a day
• Internal notes your team can see and the customer cannot
• Photos and voice messages from customers play right in the thread
YOUR AI ANSWERS FIRST
ReplyX answers routine questions from your own knowledge base — prices, delivery, opening hours — and hands the conversation to a person the moment it is out of its depth. You see exactly what it said, and you can take over in one tap or hand it back when the question is settled.
KNOW WHEN YOU ARE NEEDED
Your phone rings when a customer actually needs a person: the AI hands a conversation over, a colleague assigns one to you, or a customer replies to a thread you are handling. Conversations the AI is answering on its own stay quiet — no buzzing for work that is already done.
WORKS WITH YOUR TEAM
• Assign a conversation to a colleague, or take one yourself
• Close it when it is done, reopen it when the customer comes back
• Everyone sees the same inbox, so two people never answer the same customer
BUILT IN BANGLADESH
ReplyX is made by Softify BD for businesses here. Bengali and English both work everywhere in the product — your customers write how they write, and the AI answers in the same language.
ABOUT THIS APP
This app is the inbox. Setting up your AI, connecting channels, writing your knowledge base and managing billing happen in the web portal at replyx.io — things you do once, sitting down. The app is for the part you do all day.
You need a ReplyX account to sign in. Create one free at replyx.io.
Answer every customer — Messenger, WhatsApp, Instagram — from one inbox.
Updated on
Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
- No data shared with third partiesLearn more about how developers declare sharing
- This app may collect these data typesPersonal info, Messages and 3 others
- Data is encrypted in transit
- You can request that data be deleted
What’s new
Answer customers from Facebook, Instagram, WhatsApp, Telegram, email and your website chat in one inbox.
- Get a push notification the moment a conversation needs a human
- Reply with text, photos or a voice message
- See the whole conversation history before you answer
- Leave internal notes your customer never sees
- Get a push notification the moment a conversation needs a human
- Reply with text, photos or a voice message
- See the whole conversation history before you answer
- Leave internal notes your customer never sees
App support
About the developer
SOFTIFYBD LIMITED
softifybd@gmail.com
Level - 5
Hazi Motaleb Plaza, S.S. Shah Road
Narayanganj 1410
Bangladesh
+880 1811-998241
