
Jacob Burke
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It doesn't work at all on my phone. Plus the error message I keep getting is unreadable. I save all my service order entries after I hit depart. Then sometimes I can get to the next job before my time entry is deleted. I've logged into this app for three weeks now and not a single timesheet entry made it. I'm not that old, this is awful to work with.
1 person found this review helpful
Shepherd OÜ
September 19, 2024
Oh no! We sincerely apologize for the troubles you've had with the app. We've just updated a new version with a fix for this issue, please update to receive. Thank you.

Ben Goddard
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This app rarely works. It is frustratingly slow to use, the jobs ont update correctly so we have the wrong jobs showing constantly. Once a job has been moved it will stay in your diary and not update until the day after the job was due. Sometimes doesn't close jobs or put follow ups in correctly. Then everytime Shepherd push out an update, it stops working completely for a few days and Shepherds solution is we have to uninstall and reinstall this app constantly. Please avoid this app!
2 people found this review helpful
Shepherd OÜ
February 5, 2025
We sincerely apologize for the troubles you've had with the app. We recently updated a new version, please update to receive. Thank you.

Corey Creehan
Its never been the most stable app but after the update 2 days ago it won't even open anymore. just a white screen. I've reinstalled, rebooted the phone, I've done everything I can think to do. I need this app to do my job. please revert the update.
1 person found this review helpful
Shepherd OÜ
January 9, 2026
Sorry for this inconvenience. We have fixed the issue. Please update to the latest version on the Play Store.