Shepherd CMMS

1.7
52 reviews
Content rating
Everyone
1K+
Downloads
Content rating
Everyone
Learn more
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About this app

Shepherd CMMS offers solutions for both customer-oriented field service management and internal fixed asset maintenance with a computerized maintenance management system (CMMS) and health & safety automation – all as a 100% NetSuite native SuiteApp.
Updated on
Jul 1, 2026

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
This app may share these data types with third parties
Device or other IDs
This app may collect these data types
Location, Personal info and 4 others
Data is encrypted in transit
Data can’t be deleted

Ratings and reviews

1.7
52 reviews
Liz S
February 20, 2026
useless says theres an update uninstall reinstall cleared everything still says update needed there is none wish my company would use something else this is just annoying and time consuming.
Did you find this helpful?
Shepherd OÜ
March 6, 2026
Please clear the data and cache for your app by going to your phone settings. This should resolve your issue. In case you are still facing the problem, please contact us at support@shepherdcmms.com with your contact details and relevant screenshots.
Jacob Burke
July 31, 2024
It doesn't work at all on my phone. Plus the error message I keep getting is unreadable. I save all my service order entries after I hit depart. Then sometimes I can get to the next job before my time entry is deleted. I've logged into this app for three weeks now and not a single timesheet entry made it. I'm not that old, this is awful to work with.
1 person found this review helpful
Did you find this helpful?
Shepherd OÜ
September 19, 2024
Oh no! We sincerely apologize for the troubles you've had with the app. We've just updated a new version with a fix for this issue, please update to receive. Thank you.
Ben Goddard
January 6, 2025
This app rarely works. It is frustratingly slow to use, the jobs ont update correctly so we have the wrong jobs showing constantly. Once a job has been moved it will stay in your diary and not update until the day after the job was due. Sometimes doesn't close jobs or put follow ups in correctly. Then everytime Shepherd push out an update, it stops working completely for a few days and Shepherds solution is we have to uninstall and reinstall this app constantly. Please avoid this app!
2 people found this review helpful
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Shepherd OÜ
February 5, 2025
We sincerely apologize for the troubles you've had with the app. We recently updated a new version, please update to receive. Thank you.

What’s new

Bug fixes
Content rating
Everyone
Learn more

App support

About the developer
Shepherd OU
app@shepherdcmms.com
Roseni tn 12 10111 Tallinn Estonia
+1 832-884-4237