Spjallbox

Novamedia ehf

About this app

Spjallbox is a help desk and live chat solution for Icelandic businesses.
This app allows employees to monitor and respond to customers
directly from their pocket — whether the issue comes via chat, email
or a smart person.
Features:
• Inbox with my cases, open, pending and closed
• Live tab that shows active chats in real time
• Reply to and close cases directly from the app
• Push notifications when a visitor requests a representative or responds to a case assigned to you
• Real-time updates — no need to reload
• Works in Icelandic and English
The Spjallbox app is for employees who already have access to the
Spjallbox help desk (spjallbox.is). Create a company account on the
web before logging into the app.

What’s new

Fyrsta útgáfa af Spjallbox fyrir síma: innhólf, live chat og push-tilkynningar.