Waited for the taxi he appeared to be driving around town before he picked us up according to his GPS coordinates. When he got there the fare was already 9 euros. We got to the airport and he demanded 25 euros even though the meter said 15. I think you're better off negotiating before you take a taxi because I was originally quoted 15 euros.
It's synced with Google Maps, making it very intuitive to use. It estimates your fare up front before you even call a taxi so you know what price to expect for your desired destination. The only thing that I saw could be improved is that the email I received with my code was entirely in Italian, whereas the rest of the app had been in English for me. I still was able to tell what my code was in the email, though, so it was functional. Really helpful overall for getting around Naples!
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