MyFastweb

Fastweb SpA

About this app

MyFastweb is the free app for residential and VAT-registered customers, allowing you to manage your Fastweb subscription and your Internet Box.
To access the app, simply enter your MyFastweb username and password and activate secure access with biometric recognition.

With MyFastweb, you can:
- follow the line activation steps
- manage your modem configuration
- install the Booster
- monitor your usage and extra expenses
- view your Fastweb account, check payment status, and settle your balance
- top up your Fastweb SIM cards
- contact Customer Care or find answers to frequently asked questions
- check the progress of your requests
- view current promotions and find the nearest store.

MyFastweb lets you view your usage and remaining mobile SIM credit directly from your Wear OS smartwatch. Press and hold the watch face to add a tile and complication to the screen to monitor your usage in real time.

Ratings and reviews

doesnt work most of the time. coverage in Italy is extremely poor , extremly slow and doesnt connect most of the time even in big cities. outside almost inexistent. I stronlgy recommend sny other network than this amateur one.

edited to 4 stars as I finally got a good operator who resolved everything in 3 mins. the others were putting me in list for a call etc because they couldn't resolve the issue. 5 calls and only 1 was helpful. ( plus's all day trying)

First learn how to design an app and how to give easy access to clients to the app. If you do not have handy access and easy things to access how you want to grow a client base? I'm tired sooner or later I'll move out to another service. if you target a senior client, house wife, teenager then consider very easy access. You don't have easy access, don't have good customer service those things can't be hidden under 2-4 high start reviews, it's gradually declined your client base.

What’s new

In questa versione:
- correzione di alcuni bug minori
- miglioramento della stabilità e delle performance