FLEXIPASS Mobile Access

3.8
150 reviews
100K+
Downloads
Content rating
Everyone
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About this app

Access your room using your smartphone. FLEXIPASS is the world’s fastest and easiest way to access your room. Your smartphone is your digital room key.

Using FLEXIPASS is fast and easy!

1. Open your FLEXIPASS APP
2. Enter CODE and access your room

Yes that’s it! Using FLEXIPASS is even easier than using an ATM machine.

FLEXIPASS Mobile Access communicates securely via the Cloud and enables you to receive your key online, anytime and anywhere. You can go straight to your hotel room without having to wait in line at the reception. You can also use FLEXIPASS on main entrance doors, elevators, car park barriers, meeting rooms etc.
Updated on
Mar 25, 2025

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
No data shared with third parties
Learn more about how developers declare sharing
This app may collect these data types
Personal info
Data is encrypted in transit
Data can’t be deleted

Ratings and reviews

3.8
147 reviews
Madabbafan
March 31, 2024
Awful app used by an even more awful hotel because this is 'quicker and easier' than a room key card - it really isn't. Hotels which insist on this over a key card are on my 'do not book with' list. Phone battery flat or you lose/break phone and you can't get into your room. Hotel back up if this happens - a room key card. Now if only hotels would think of giving these cards which don't need battery power to work to guests on check in...oh wait most already do.
5 people found this review helpful
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Steffen Pijl
April 26, 2021
The app had just one purpose and it failed. I have tried three times to generate a key with three different codes. Delete cache and force stopped the app. Nothing worked. In the end had to drive thorough half the city to pick up the key. Just bad!
10 people found this review helpful
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FLEXIPASS Mobile Access
April 29, 2021
Hi Steffen, we are very sorry to hear about your experience. We ran some checks and can confirm this was NOT due to FLEXIPASS but due to a lock software issue. With Mobile Keys multiple complex systems are connected and for security reasons in saldom cases you might not be able to download a Mobile Key.
Teach Mayer
January 19, 2022
Horrible experience. Unable to open my room. Have a Note 20 Ultra running Android 12. Lock flashes yellow once. Doesn't open. Also, if the Flexipass app is closed, and I reopen it, it asks for the code again, but then tells me I need to ask for a new code. (Doesn't keep the code). Waste of time.
3 people found this review helpful
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FLEXIPASS Mobile Access
January 27, 2022
We made a mistake and sorry about this. During the update process we encountered an error. This has now been resolved with the latest APP update. CODES are for security reasons only valid once. Contact your accommodation provider for a new CODE or keycard.

What’s new

Improvements and design update