
Madabbafan
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Awful app used by an even more awful hotel because this is 'quicker and easier' than a room key card - it really isn't. Hotels which insist on this over a key card are on my 'do not book with' list. Phone battery flat or you lose/break phone and you can't get into your room. Hotel back up if this happens - a room key card. Now if only hotels would think of giving these cards which don't need battery power to work to guests on check in...oh wait most already do.
5 people found this review helpful

Steffen Pijl
The app had just one purpose and it failed. I have tried three times to generate a key with three different codes. Delete cache and force stopped the app. Nothing worked. In the end had to drive thorough half the city to pick up the key. Just bad!
10 people found this review helpful
FLEXIPASS Mobile Access
April 29, 2021
Hi Steffen, we are very sorry to hear about your experience. We ran some checks and can confirm this was NOT due to FLEXIPASS but due to a lock software issue. With Mobile Keys multiple complex systems are connected and for security reasons in saldom cases you might not be able to download a Mobile Key.

Teach Mayer
Horrible experience. Unable to open my room. Have a Note 20 Ultra running Android 12. Lock flashes yellow once. Doesn't open. Also, if the Flexipass app is closed, and I reopen it, it asks for the code again, but then tells me I need to ask for a new code. (Doesn't keep the code). Waste of time.
3 people found this review helpful
FLEXIPASS Mobile Access
January 27, 2022
We made a mistake and sorry about this. During the update process we encountered an error. This has now been resolved with the latest APP update. CODES are for security reasons only valid once. Contact your accommodation provider for a new CODE or keycard.