ING Italia – Banca Online

3.0
9.05K reviews
500K+
Downloads
Content rating
Everyone
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About this app

Whether you're traveling or at home, with the ING app, your bank is always with you! Make transactions and manage your products securely and conveniently, anytime, anywhere.


NEW ​

The new version of the ING app is here and ready to thrill you with an even smoother experience. What are you waiting for? Download it now.

BIOMETRIC RECOGNITION

Log in to the app and authorize your transactions in the fastest and most secure way using facial recognition or fingerprint scanning directly from your smartphone.


PUSH NOTIFICATIONS

With the ING app's push notifications, you're always up to date with everything happening in your account: see incoming and outgoing transactions in real time and receive all the latest news from the world of ING. Plus, they're free, and you can choose which transactions you want to receive them for, based on your needs.


GOOGLE PAY

Add your ING Mastercard Credit or Debit Card to Google Wallet: all you need is your Android smartphone or smartwatch to pay easily, quickly, and securely in stores, online, or from apps!

MANAGE YOUR CARDS

With the ING app, you can better manage your Mastercards:

- activate them;

- view transactions;

- view and customize your PIN so you never forget it again;

- change your credit card limit;

- you can temporarily suspend your card while you search for it before permanently blocking it, or call the numbers directly to block it if you can't find it;

- with Pagoflex, you can buy whatever you want and pay for it later, over several months, according to your needs.


KEEP EVERYTHING UNDER CONTROL

Check your balance, view transactions, and view documents for your products

Pay F24 forms and payment slips

Make instant transfers or recurring transfers for tax breaks and tax breaks

Top up your smartphone with one click

Manage your savings easily with Conto Arancio and Deposito Arancio

Check the amount and due date of your Prestito Arancio or Mutuo Arancio installments


MORE THAN JUST...

Know right away if it's really ING calling you

Personalize your in-app experience by naming your products or choosing which ones to see on your homepage and in what order

Choose your Avatar

Chat with our Customer Service or schedule an appointment with our agents in stores


Advertising message for promotional purposes.

Information on banking and financial products and services is available at ING stores or online ing.it​
Updated on
Oct 20, 2025

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
This app may share these data types with third parties
Location, App activity and 2 others
This app may collect these data types
Location, Personal info and 5 others
Data is encrypted in transit

Ratings and reviews

3.0
8.99K reviews
Daniele “DanyTensai” P.
June 20, 2025
Absolutely not. I have waited to leave an honest review and test the app first, but it's a complete downgrade from the previous one, I don't understand why we were obligated to change it? The layout might be a hit better, but it's slower, 7 times out of 10 I'm not able to access my prepaid cards, with a prompt saying I will be able to shortly. Edit its been 2 weeks and although I can access my prepaid cards, I can't recharge them, and I even contacted support with no avail. This is unbelievable
9 people found this review helpful
Did you find this helpful?
ING BANK N.V. Milan Branch
June 23, 2025
Hi there. Thank you for reaching out and sharing your feedback with us. We're sorry to hear about your dissatisfaction with our services. To better understand the issue and support you in the best way, we kindly ask you to complete the questionnaire available here https://ingbank.qualtrics.com/jfe/form/SV_2lEsj6VGsbFqxiS.
Fabiano Lecce
July 9, 2025
The user experience is very poor. The settings are extremely limited — there is no option to change the language or switch themes. The content is confusing, with some pages in Italian and others in English. Many pages return errors when accessed, and notifications often fail to arrive. Overall, the previous version of the app was much more reliable, user-friendly and it had much more functionality.
9 people found this review helpful
Did you find this helpful?
ING BANK N.V. Milan Branch
July 9, 2025
Hi, we're sorry to hear about your negative experience. To investigate further and support you, please complete the questionnaire https://ingbank.qualtrics.com/jfe/form/SV_2lEsj6VGsbFqxiS and specify the type of operations affected. We'll carry out the necessary technical checks to solve the issues and improve the service.
ALE CONTE
October 14, 2025
since it's changed, I've had to re-download the app quite a few times. I've been using biometrics instead of a code, could it be that?
Did you find this helpful?
ING BANK N.V. Milan Branch
October 14, 2025
Hi there, if the new ING app is correctly configured, you can uninstall the old app you’re probably still using, as it can no longer be updated. If you wish, please confirm the resolution by updating your feedback, or contact us again if you need further assistance.

What’s new

La nuova versione dell'app ING è qui ed è pronta ad appassionarti con un'esperienza ancora più fluida. Cosa aspetti? Scaricala subito

App support

Phone number
+39029996789
About the developer
ING BANK N.V
android-support.it@ing.com
VIALE FULVIO TESTI 250 20126 MILANO Italy
+39 02 999 6789