ING Italia – Banca Online

ING BANK N.V. Milan Branch

About this app

Whether you're traveling or at home, with the ING app, your bank is always with you! Make transactions and manage your products securely and conveniently, anytime, anywhere.


NEW ​

Action! 🎥 The latest version of the ING app is ready for action: bug fixes for improved performance and an even smoother experience. Your next favorite episode is here.


BIOMETRIC RECOGNITION

Log in to the app and authorize your transactions in the fastest and most secure way using facial recognition or your fingerprint directly from your smartphone.


PUSH NOTIFICATIONS

With the ING app's push notifications, you're always in the know about everything happening in your account: see incoming and outgoing transactions in real time and receive all the latest news from the world of ING. Plus, they're free, and you can choose which transactions you want to receive them for, based on your needs.


GOOGLE PAY

Add your ING Mastercard Credit or Debit Card to Google Wallet: all you need is your Android smartphone or smartwatch to pay easily, quickly, and securely in stores, online, or from apps!

MANAGE YOUR CARDS

With the ING app, you can better manage your Mastercards:

- activate them;

- view transactions;

- view and customize your PIN so you never forget it again;

- change your credit card limit;

- you can temporarily suspend your card while you search for it before permanently blocking it, or call the numbers directly to block it if you can't find it;

- with Pagoflex, you can buy whatever you want and pay for it later, over several months, according to your needs.


KEEP EVERYTHING UNDER CONTROL

Check your balance, view transactions, and view documents for your products

Pay F24 forms and payment slips

Make instant transfers or recurring transfers for tax breaks and tax breaks

Top up your smartphone with one click

Manage your savings easily with Conto Arancio and Deposito Arancio

Check the amount and due date of your Prestito Arancio or Mutuo Arancio installments


MORE THAN JUST...

Know right away if it's really ING calling you

Personalize your in-app experience by naming your products or choosing which ones to see on your homepage and in what order

Choose your Avatar

Chat with our Customer Service or schedule an appointment with our agents in stores


Advertising message for promotional purposes.

Information on banking and financial products and services is available at ING stores or online ing.it​

Ratings and reviews

Absolutely not. I have waited to leave an honest review and test the app first, but it's a complete downgrade from the previous one, I don't understand why we were obligated to change it? The layout might be a hit better, but it's slower, 7 times out of 10 I'm not able to access my prepaid cards, with a prompt saying I will be able to shortly. Edit its been 2 weeks and although I can access my prepaid cards, I can't recharge them, and I even contacted support with no avail. This is unbelievable

The user experience is very poor. The settings are extremely limited — there is no option to change the language or switch themes. The content is confusing, with some pages in Italian and others in English. Many pages return errors when accessed, and notifications often fail to arrive. Overall, the previous version of the app was much more reliable, user-friendly and it had much more functionality.

The app and customer service are both terrible. i tried many times to close my account before they said activate it, and then you can do it from the app by clicking manage accounts. Honestly, there is no such option in the app. i tried many times to send them PEC, but every time, they came up with a new excuse.

What’s new

Pensavate fosse finita? E invece no! Torna l’app ING con un aggiornamento che migliora le performance e risolve i bug. Un sequel che supera l’originale.