LiveHelp Suite

LiveHelp srl

About this app

LiveHelp is the first professional online live chat support solution with business features such as multi-tenant support, queue management, and order tracking via chat.

With the app, you can receive chat requests directly on your preferred device and respond wherever you are.

LiveHelp® is the live chat solution developed by Sostanza srl, an Italian software house with 20 years of experience in web services, for companies looking to enhance their online customer care and shopping experience.

Developed specifically for e-commerce sites, which, thanks to the presence of an operator, reduce cart abandonment by providing the information requested by the customer in real time during the purchase process. LiveHelp® has evolved into an integrated communications solution: it can exchange data with any CRM and business intelligence system to measure and maximize ROI.

LiveHelp® is a live chat solution that can be integrated into any website because it is compatible with all platforms and web development languages. Furthermore, thanks to an advanced plugin for Magento and WordPress, you can chat with users while monitoring their cart and measuring the performance of each individual chat.

More information on how to insert the code can be found at http://www.livehelp.it