FIDAPP

NEX CAPITAL

About this app

FIDAPP is the operational app dedicated to businesses that use the Fidelity Pro platform to easily and instantly manage their customer loyalty.

Through FIDAPP, merchants can manage all transactions on customer Cards, both virtual and physical, directly from the cash register. The app allows you to add and remove points, cashback, or other benefits in real time, based on purchases made.

It is extremely intuitive: during each transaction, the cashier uses FIDAPP to record the transaction on the customer's Card. In just a few seconds, the system automatically updates the balance, ensuring accuracy and speed.

With FIDAPP, you can:
Add points or credit to customer Cards
Deduct points, cashback, or rewards used
Manage physical and digital Cards in a unified way
View transaction history
Monitor loyalty activities in real time

Every transaction is recorded and synchronized with the Fidelity Pro platform, allowing the company to always monitor all customer activities and behaviors.

FIDAPP is designed to simplify daily in-store operations, reducing errors and management times. The interface is clear and intuitive, designed to be easily used by any operator, even without technical skills.

Thanks to seamless integration with Fidelity Pro, the app becomes a key tool for implementing a loyalty strategy, transforming every purchase into a tracked and valued activity.

With FIDAPP, card management is fast, precise, and always under control, allowing businesses to offer a more efficient and professional service to their customers.