"My kitchen faucet is leaking." On Pluggers, you can write it like this, or take a photo.
We'll ask you a few simple questions. Then, you'll see local craftsmen who do that job, starting with the closest one.
Pluggers is currently active in Turin.
HOW IT WORKS
1. Photograph the problem or describe it in your own words.
2. Answer a few questions, without using technical jargon.
3. Choose up to five craftsmen. See their skills and reviews of their finished work.
4. Choose a day. The craftsman will suggest a time.
5. You chat with each other and receive a quote.
HOW MUCH DOES IT COST?
The craftsman will suggest the price: first, an estimate, then a quote after the inspection. You decide whether to accept it.
There may be a call-out fee for the visit. You see it before confirming, and if the work is done, it's included in the price.
You pay the craftsman directly.
WHO YOU FIND
Plumbers, electricians, blacksmiths, carpenters, painters, air conditioning technicians, and other trades. Each craftsman registers with a VAT number and declares their expertise. For gas systems, boilers, and electrical panels, they also declare their qualifications.
ARE YOU A CRAFTSMAN?
The request arrives with a description: the problem, the customer's comments, photos, the date, and the distance.
The quote is already compiled from your price list. You check it and send it.
You accept a job and the appointment is added to your calendar.
You choose how far you want to work, from 1 to 200 km.
You can find jobs and receipts in your history. If you want, your accountant can receive the previous month's work by email every month.
Notifications are silent at the times you choose.
You sign up from the app with an active VAT number.
DURING THE WORK
Appointments, chats, estimates, and quotes are all in the job description. Start and end dates are confirmed with a QR code. You can report or block a user from the chat.
AI IN THE APP
An artificial intelligence model reads photos and descriptions and suggests what the problem might be. It's a hypothesis: the craftsman will assess the fault on site. The app will tell you when the AI responds.
In case of immediate danger, such as a gas leak, fire, or electrical shock, do not use the app: call 112.
Describe your home's fault and find the right craftsman in your area.