Radiofranco has been an electronics technical support center in Ragusa since 1976.
New in release 3.01 (v301):
With this app, you can check the status of your repair at any time, without calling or stopping by the store.
HOW TO USE IT: On the receipt we gave you at the counter, in the top right corner, you'll find your customer code. Enter it once: the app remembers it and from then on, it immediately shows you your repair progress.
WHAT IT TELLS YOU: • If the device is ready for pickup • What status it is when it's not yet ready: in progress, waiting for parts, at the external service center, or being tested • Details of each device: board number, model, serial number, defect, and accessories delivered • A clear summary even when you have multiple devices in for service at the same time.
AUTOMATIC ALERTS: If you want, the app will check for you twice a day on weekdays and send you a notification as soon as an appliance is ready for pickup. You don't have to double-check, you don't have to call. The alert activates and deactivates whenever you want.
REMINDERS: From each listing, you can send us a reminder on WhatsApp, pre-populated with the appliance's details, so you don't have to search for them yourself.
OUR SERVICES: From the app, you can browse our entire website: TV repair, audio, telephone, video projectors, stairlifts, data recovery and backup, audio-video rental and service, location and how to contact us.
YOUR DATA: The app only requests your customer code from our server; no data is downloaded to your phone. The only thing stored on the device is your code and name, which you can delete at any time with "Change code."
Technical assistance for Electronics, TV, Audio, Service, IT, Telephony.