Villa Bianca is a private nursing home, which operates under an agreement with the National Health Service.
The Nursing Home provides high quality and highly specialized diagnostic-therapeutic services, both in hospital and outpatient regimes.
By making high professionalism and quality of service its added value, Villa Bianca is committed to meeting the needs of each patient, providing services with punctuality, efficiency and reliability, in compliance with the fundamental requirements of its quality policy, based on :
- continuous improvement of the relationship with users, meeting all their implicit and explicit needs;
- high consideration of human capital (medical and non-medical), taking care of "professional updating", "empowerment" and "motivation", as well as "satisfaction" of the same;
- constant adaptation of structural and technological resources;
- continuous improvement of assistance through information, humanization, environmental comfort;
- comparison of its own quality standards with those coming from national data and from other reference structures;
- disclosure of information material on the services offered;
- periodic analysis of the degree of satisfaction of its patients, through the use of satisfaction questionnaires, with the aim of drawing inspiration for the continuous improvement of the Company Management System.