MyTIM

Contains ads
4.0
471K reviews
10M+
Downloads
Content rating
Everyone
Screenshot image
Screenshot image
Screenshot image
Screenshot image
Screenshot image
Screenshot image
Screenshot image
Screenshot image
Screenshot image
Screenshot image
Screenshot image
Screenshot image

About this app

The MyTIM App allows you to control your prepaid mobile lines and landlines from your smartphone and tablet.

You can log in using your MyTIM account with your email address as your username.
If you want to create an account by associating it with a landline, you can do it from the App by connecting via Wi-Fi to the FIBRA or ADSL network of the TIM line you want to register.

We will be happy to receive your suggestions or any reports via the email address mytim.app@telecomitalia.it

With this version of the MyTIM app you can:
- Register a MyTIM account to access from the App or the Web
- Check the activation status of your lines
- Manage and store your favorite payment methods
- Receive assistance from an operator via chat or through the WeTIM Community
- Follow the tracking of your orders
- Purchase TIM offers and products
- Quickly find what you need thanks to the search box
- Quickly access the most useful features via the Quick Actions section
- Discover TIM news, entertainment and competitions through stories
- Access the advantages of TIM Party, the TIM loyalty program, completely free and which rewards you with many gifts designed for you: gigabytes, minutes, discounted smartphones, competitions with exclusive prizes and many other surprises
- Are you not a TIM customer? You can still participate in exclusive competitions, track your orders, activate a SIM and much more

For your mobile lines:
• View your remaining credit
• Get information about your calling plan
• Check your offers to check the available Minutes, SMS and Gigabytes
• View and manage active services on your line
• Top up online with one click using your credit card, PayPal and Satispay or using a RicariCard and activate the Automatic Top-up service
• View credit movements on the line
• Purchase tickets for means of transport, parking and access to restricted traffic zones in various cities

For your landlines:
• Consult the offers and services active on the line
• Consult the invoices for the last year
• View the invoice in PDF format and download it
• Pay the invoice by credit card or PayPal
• Domicile the invoice to your current account or credit card
• Make a move or take over

The MyTIM app will continue to be enriched with more and more features. Always update it so you don't miss out on what's new!
Updated on
Jul 17, 2024

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
No data shared with third parties
Learn more about how developers declare sharing
This app may collect these data types
Financial info, App activity, and Device or other IDs
Data is encrypted in transit
You can request that data be deleted

Ratings and reviews

4.0
459K reviews
A Google user
October 29, 2019
For an app that is meant to be used in multiple countries, only having Italian as the chosen language is extremely frustrating. I ran out of data for international use and have been unable to reload, and due to other reviews I've read, refuse to use in-app services I can't fully understand anyway to try to do so. I will be switching phone services again at my earliest convenience.
113 people found this review helpful
Did you find this helpful?
TelecomItalia
November 14, 2019
Ciao Hailey. Ci dispiace che la tua esperienza con la nuova app non sia soddisfacente e ci piacerebbe ricevere i tuoi suggerimenti per migliorarla. Se puoi, inviaci una email all’indirizzo email mytim.app@telecomitalia.it. Grazie!
Tsegaye Demsis Lemma
May 24, 2024
This app operates only by the Italian language, it's okay but it would be better if you add more languages that can be used by foreigners. let me know when the app (MyTIM) downloaded from the play store supports other languages. Thanks
4 people found this review helpful