MyTIM

TelecomItalia

Contains ads

About this app

The MyTIM app lets you manage your prepaid mobile and landline lines from your smartphone or tablet.

You can log in using your MyTIM account with your email address as your username.
If you want to create an account and associate it with a landline, you can do so from the app by connecting via Wi-Fi to the FIBER or ADSL network of the TIM line you wish to register.

We'd love to hear your suggestions or feedback by emailing [e-mail]

With this version of the MyTIM app, you can:
- Register a MyTIM account to access via the app or the web
- Check the activation status of your lines
- Manage and save your preferred payment methods
- Receive assistance from an operator via chat or through the WeTIM Community
- Track your orders
- Purchase TIM offers and products
- Quickly find what you need using the search box
- Quickly access the most useful features via the quick actions section
- Discover TIM news, entertainment, and contests through stories
- Access the benefits of TIM Party, TIM's completely free loyalty program that rewards you with many gifts designed especially for you: data, minutes, discounted smartphones, contests with exclusive prizes, and many other surprises
- Not a TIM customer? You can still participate in exclusive contests, track your orders, activate a SIM card, and much more.

For your mobile lines:
• View your remaining credit
• Get information about your tariff plan
• Check your offers to check your available minutes, texts, and data
• View and manage the services active on your line
• Top up online with one click using a credit card, PayPal, and Satispay, or using a RicariCard and activate the Automatic Top-up service.
• View your credit movements on your line.
• Purchase tickets for public transportation, parking, and restricted traffic zones in various cities.

For your landlines:
• View your offers and services active on your line.
• View your invoices from the last year.
• View and download your invoice in PDF format.
• Pay your invoice by credit card or PayPal.
• Direct debit your invoice to your current account or credit card.
• Move or transfer your account.

Plus, with TIM Benefit, we provide you with codes. Discounts to use on your online purchases on major brand websites! We do this using accessibility permissions (API) by accessing the URLs of the brands you visit to provide you with available discount codes.

To view the MyTIM app's Accessibility Statement, visit the following link:
https://www.tim.it/dichiarazione-di-accessibilita-mytim-android

The MyTIM app will continue to be enhanced with ever-increasing features. Always update it to stay up to date!

Ratings and reviews

For an app that is meant to be used in multiple countries, only having Italian as the chosen language is extremely frustrating. I ran out of data for international use and have been unable to reload, and due to other reviews I've read, refuse to use in-app services I can't fully understand anyway to try to do so. I will be switching phone services again at my earliest convenience.

This is the worst sim in the world. I purchased data, but the app told that system error, but money was still paid. And when I report to the customer service, they said nothing, nothing happened. If you go to Italy, don't use this sim

I wrote my complaint and your team respond. Your team gave me mail to complaint there. I did and explained everything. But still no responed!!! why? How do I recharge my phone because I recharge from my phone. I have my number in all documents. If you don't resolve my problem please tell me. Seriously very very very bad service. Your team don't deserve 1 star or even 0 star. Because I'm waiting last 1 month about resolving my complaint.

What’s new

Aggiorniamo regolarmente l'app MyTIM per renderla sempre migliore e vicina alle tue esigenze.
In questo aggiornamento abbiamo migliorato la propositività commerciale e introdotto la richiesta di delega AG255_art6_2.