The official mobile application of İZSU General Directorate has been completely revamped! Access your water and wastewater services from a single point with a faster, more modern, and more secure interface.
With the İZSU mobile application:
BILLING AND PAYMENT
• Pay your İZSU bills securely with the 3D Secure payment system.
• Make quick bill payments with QR code.
• Instantly access your unpaid bill information.
• Track your annual water consumption with graphs.
• Change your bill notification preference.
• Make your security deposit payments.
WATER INTERRUPTIONS
• View planned and unplanned water interruptions.
• Be informed about interruptions in your area.
FAULT AND REQUEST
• Report and track faults.
• Send requests/suggestions with photos and map coordinates. For example, you can send a photo of a burst pipe you see on the road, along with your location, to the authorities.
SUBSCRIPTION TRANSACTIONS
• Schedule a branch appointment. • Subscribe to your meter reading.
• Update your subscription information.
• Get information about new water subscriptions, name changes, subscriber type changes, termination, subscription suspension, and switching from multiple meters to a single meter / from a single meter to multiple meters. • Cancel your SMS notification subscription.
DAMS AND INFORMATION
• Access information on dam fill rates, water levels, and volumes; examine trends with graphs. • View current water and wastewater tariffs. • Follow purchase/tender announcements and watch live tenders.
NOTIFICATIONS
• Stay informed about water outages and important announcements with instant notifications.
Additionally, dark mode support and accessibility improvements offer a more comfortable experience. You can also access much information without registering by logging in as a guest.
Access billing, payment, disconnection, and subscription information via the İZSU Mobile app.