From February 15, 2023, in order to prevent damage from phishing scams and protect customer deposits, we will temporarily suspend "Smart ATM" new user registration and usage change registration (re-registration) due to model changes, etc. We are happy to do so.
■Compatible models
・Android 9 or higher (models with NFC Type A)
Even if the model is compatible, some models may not be available.
■How to use AEON Bank “Smut ATM”
① This app is available to those who have an AEON Bank savings account.
②After completing the transaction preparations using the "Smart ATM" app, please complete the transaction at the AEON Bank ATM within 30 minutes.
③Please check below for ATMs where you can use "Smut ATM" transactions.
https://map.aeonbank.co.jp/aeonbank/
Please check the facility information "Smartphone transactions" in the store/ATM search.
■Notes
・Please be sure to check the "Terms of Use" before using. https://www.aeonbank.co.jp/rules/pdf/29_kitei.pdf
- In the unlikely event that your smartphone is lost or stolen after you have completed the initial registration of this app, please contact the Lost/Stolen Card Immediately in the same way as when you lose your card.
・We will inform you about the procedure for suspending and resuming use of the "Smut ATM" app.
[Dial for lost or stolen cards]
03-6832-1234 24-hour reception, open all year round (call charges apply)
https://www.aeonbank.co.jp/inquiry/#anch-01
[Aeon Bank Call Center]
0120-13-1089 9:00-18:00 Open all year round
https://www.aeonbank.co.jp/inquiry/#anch-01
Alternatively, please contact your nearest AEON Bank branch.
・Separate communication charges will be incurred for downloading and using this application, and will be borne by the customer.
- If an updated version is provided, you may not be able to use all or part of this application until you update the version.