"PetPASS" is a veterinary clinic pre-registration app that allows you to register for appointments in advance using just your smartphone before going to the animal hospital.
■When registering, please allow emails from the domains [@mail.petpass.benesse.ne.jp] and [@mail.petpass-info.benesse.ne.jp].
■Please check the OS version information of your smartphone.
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◆◆◆What you can do with PetPASS◆◆◆
○You can join the "same-day waiting list" or "make future appointment reservations" from home or while out! (*)
○You will receive a push notification when it's time to come to the clinic, so you can wait wherever you like!
○You can easily plan your schedule because you know the waiting time!
○You will receive notifications from the hospital, such as when your next appointment is due! (*)
○ Keeps a record of your pet's visits, making it useful for managing your pet's health.
(*Plans vary depending on your veterinary clinic)
■ Easy to use
1. Download the app
2. Register your pet's information
3. Search for and issue a patient card for your regular veterinary clinic that uses PetPASS
4. Use the app to register and make reservations from home or while out
5. Check the time until your turn before arriving at the clinic
[Registration and usage are both free.]
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Regarding the handling of customer information on the smartphone app
Please check "Handling of User Information for 'Inu no Kimochi/Neko no Kimochi'" https://pet.benesse.ne.jp/info/pet.html
Updated on
Jul 15, 2026
Lifestyle
Data safety
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Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
This app may share these data types with third parties