MY J:COM

JCOM株式会社

About this app

[September 2025] Cumulative downloads exceed 4.5 million.
This portal app for J:COM subscribers brings together a variety of convenient features to make using J:COM services more comfortable.
It now includes more features (such as coupons and local information) that can be enjoyed even by non-users.

Main Features:
■ TV Program Information
- Remote recording scheduling function allows you to schedule recordings while on the go, etc.
- TV program viewing function available from anywhere, whether at home or on the go
- Program guide with switchable list/table format
- Filtering function by genre and broadcast date/time ・Free-word program search function, such as performer name or program title
- Information on J:COM recommended programs ・Information on J:COM recommended on-demand programs
- Professional baseball calendar

■ Internet Service Features
- Diagnostics of home internet speed and recommendations for appropriate solutions
- Home Wi-Fi connection function (automatic connection/QR code sharing)
- Check contract details (course name/SSID/password)
- Security settings/email information

■ Smartphone Service Information
- Check remaining data/contract plan and device fee
- Purchase additional data and various procedures
- Nuisance call/message blocking function

■ Electricity Service Information
- Graphs of power usage/charges (by month/day/time of day)

■ Support
- Trouble diagnosis to help resolve your issues
- J:COM contract Tutorial features that are immediately useful after subscribing.
・User support and chat support.

■My Page
・Various procedures, such as moving, registering and changing payment methods.
・Confirming contract details and billing amounts.
・Changing/adding services.
・Confirming/changing visit schedules.

■Online Medical Care
・Consulting with a doctor via video call from the comfort of your own home.
・Prescription pickup service.

■Benefits
・Discount coupons available for free to all users.
・Entry/winner notification for J:COM events and giveaways.
・Receive J:COM subscription benefits.

■Column
・Heartwarming words by Jakucho Setouchi/Video lectures.
・Sports column by Kiyozumi Ninomiya.

■Local Information
・Local news/special program viewing.
・Garbage day calendar/forgotten disposal alarm.
・Local event information/evacuation shelter information.
・Government announcements/safety information.

■Other Features
・Launcher for various J:COM apps.

Note:
・To use this app, you must log in with your J:COM Personal ID (free registration).
・Availability may vary depending on your area, service, and plan.

J:COM LINK users will need to install a separate app to schedule remote recordings and watch remotely.

MY J:COM app requirements: Android version 7.0 or higher.

Older devices may not operate smoothly even if they meet the recommended OS.

Includes apps still in development.

Communication fees are the responsibility of the customer.

Some features may not be available on devices without phone functionality.

For more information about this app:
https://www2.myjcom.jp/special/app/myjcom/