EXアプリ | JR東海公式

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About this app

▼You can do this with the EX app
- Easy Shinkansen reservations with the app
- Save money by booking early
- Point service that you can earn by riding (*Limited to ticketless rides)
- Shinkansen reservations can be made up to one year in advance (*Only for some products. The number of seats that can be reserved is limited.)
- You can change your reservation as many times as you like for free before boarding
-Reservation for Shinkansen and hotel/accommodation set
-You can also book sightseeing plans, hotels, and rental cars for your destination.
-Select your favorite seat from the seat map (*limited to reserved seats)
-Service information that can be used at stations and on trains
- You can quickly log in using Touch ID (fingerprint authentication) / Face ID (face authentication) (compatible models only)

▼Main features
- New member registration
- Login using fingerprint authentication
- New reservation (time specification, train name specification, unreserved seat)
- booking confirmation
- Reservation changes/refunds
- Purchase history inquiry/receipt display
- Member information inquiry/change
- Registration/designation of IC card for boarding
- Operation information (link)

Please note that if the language setting of your device is other than Japanese, the page will be displayed in English.

▼Target members
○ Express reservation member
- JR Tokai Express card member (individual/corporate)
- View Express Member
- Plus EX member
- J-WEST Card (Express) member
- JQ CARD Express member

○ Smart EX member

-Membership registration is required to use this app.

You must apply to your credit card company in advance and register as a member on this app or website. (Enrollment is subject to credit card company screening.)

Membership registration on this app or website is required.

Please refer to the following pages for details of each service.
[Express Reservation] https://expy.jp/
[Smart EX] https://smart-ex.jp/

*The developer's email address listed below will be used to respond to inquiries regarding the specifications of this app. Please note that we are unable to respond to inquiries regarding services or other questions.
Updated on
Jun 10, 2024

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
This app may share these data types with third parties
App info and performance and Device or other IDs
This app may collect these data types
Personal info, Financial info and 4 others
Data is encrypted in transit
You can request that data be deleted

What's new

▼Ver. 8.0.13
- 軽微な修正を行いました